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No browsing via router post-NTL
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Old 11-06-2007, 14:13   #1
Arkady222
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No browsing via router post-NTL

Up until the recent change to Virgin, I was operating a couple of PC's over a Linksys router without any problems. Since then, however, I can't get a working configuration. PC works fine connected directly to the STB, but when I go via the router (MAC cloned) I can ping IP addresses fine but can't see them through a browser.


Any ideas?
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Old 11-06-2007, 15:54   #2
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Re: No browsing via router post-NTL

Quote:
Originally Posted by Arkady222 View Post
Up until the recent change to Virgin, I was operating a couple of PC's over a Linksys router without any problems. Since then, however, I can't get a working configuration. PC works fine connected directly to the STB, but when I go via the router (MAC cloned) I can ping IP addresses fine but can't see them through a browser.


Any ideas?
Is your default gateway set on the PC's, and if you check the status pages of the linksys have you got an 8x.xxx.xxx.xxx IP?
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Old 14-06-2007, 00:07   #3
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Re: No browsing via router post-NTL

Hi,
I seem to get the same IP address using the PC directly and when I look at the status pages - 86.*.*.* ones - so I think that is OK.
What do I need to do to check the default gateway?
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Old 14-06-2007, 00:30   #4
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Re: No browsing via router post-NTL

You've done the obvious of rebooting the STB / modem when switching from direct to router connections? Your router should be set to autodetect for it's dns settings, and the same on the PC for it's IP stuff.
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Old 14-06-2007, 08:04   #5
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Re: No browsing via router post-NTL

OK It sounds silly but there are a few things to try:

Firstly look through the "Access Restrictions" page on the router config - this can sometimes inadvertantly activate a no-internet policy.

Secondly untick the box labelled "Allow Anonymous Internet Requests" as a temporary measure, see if that works.

Thirdly, try a different firmware on the router (latest from linksys)

Fourthly, try a different router and see if it works on another router.

Nick
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Old 15-06-2007, 13:53   #6
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Re: No browsing via router post-NTL

If the OP can ping external internet sites properly then that rules out DNS problems and also internet connectivity problems. If you can ping a site then you do have proper conectivity. I'd be tempted to look for problems with the browser settings - you don't have some odd proxy address set up do you?
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Old 15-06-2007, 14:17   #7
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Re: No browsing via router post-NTL

Quote:
Originally Posted by jem View Post
If the OP can ping external internet sites properly then that rules out DNS problems and also internet connectivity problems. If you can ping a site then you do have proper conectivity. I'd be tempted to look for problems with the browser settings - you don't have some odd proxy address set up do you?
Yep, that too. You took the words right out of my brain, "I'd be tempted to look at the browser settings" I thought, "There isn't some odd proxy set up". Jem, you're a mind reader
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Old 15-06-2007, 16:56   #8
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Re: No browsing via router post-NTL

Thanks for all the replies!
I'll try again tonight, hopefully, when Mrs Arkady has finished watching Big Haunted Miami or whatever dross she dredges up on a Friday evening....
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