Can't read my emails...

[SpyJoe]

I had NTL for over 3 years now and never used their email address. I just moved house and now have a new contract with VM. They gave me a username and password for my email, but I just can't read my emails...

I can log via VM home page and I get this:



But when I click on "You have unread messages", it logs me out and I get this:



And I get this wierd url:

http://www.virginmedia.com/account/s...3Fto%3Dwebmail

However when I create a new email address I can read the emails without problems.

I just wanted to see if I got any emails from NTL/VM on my original account...

[stokeylokey]

Don't know why but I have had another weird email problem since I had NTL/VM.

I can log in via the web interface (unlike you) but I cannot ever get the POP3 to work for Outlook despite having double/triple (and more!) checked the settings and despite my girlfriend checking them (and hers do work!).

Meh, another sign of a network on it's knees.

[Paul K]

That sort of login/ logged out situation can happen if you are blocking cookies or running any tools that block cookie creation. Could also just be a bug in the site, have you tried putting the account details into outlook/ outlook express to see what happens?

[simbr]

Try going directly to http://webmail.ntlworld.com/

stokeylokey: what error message are you getting?

[SpyJoe]

I tried creating Outlook account, but it cant log in...

Also tried logging in from that direct url, but cant log in either...

Never mind, it wasn't important anyway, just wanted to check it out of curiosity. Thanks for trying to help...