Little explanation on bill.
23-02-2007, 19:56
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#1
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Inactive
Join Date: Dec 2006
Location: SE London
Services: TV, phone and 50Mb broadband with Superhub
Posts: 75
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Little explanation on bill.
Virgin Media have sent me my bill. I agree with everything, but don't understand the following line. Anybody?
TW BB M TV XL Saving -£8.50
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23-02-2007, 20:07
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#2
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 37
Posts: 1,031
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Re: Little explanation on bill.
Quote:
Originally Posted by GeoffB
Virgin Media have sent me my bill. I agree with everything, but don't understand the following line. Anybody?
TW BB M TV XL Saving -£8.50
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its a discount!
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23-02-2007, 20:21
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#3
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Little explanation on bill.
TW BB M = 2meg (ex telewest)
TV XL = urm.. can't remember what it was called on telewest before, Family pack or similar i think...
But as dcclanuk said - you are getting a bundling discount!
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23-02-2007, 21:35
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#4
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Inactive
Join Date: Dec 2006
Location: SE London
Services: TV, phone and 50Mb broadband with Superhub
Posts: 75
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Re: Little explanation on bill.
That all makes sense, except that I was with NTL!!
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24-02-2007, 04:28
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#5
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Inactive
Join Date: Aug 2006
Location: swansea
Age: 41
Services: 2 X V+
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Re: Little explanation on bill.
talk weekend, 2mb BB and what used to be the family pack discount
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24-02-2007, 07:29
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#6
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Inactive
Join Date: Dec 2006
Location: SE London
Services: TV, phone and 50Mb broadband with Superhub
Posts: 75
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Re: Little explanation on bill.
I actually have 4Mb broadband (3965Mb download at 6 this morning - not bad, eh?). So should I be getting a bigger discount? I think that the £39.50 I pay (which includes all the movie channels) is pretty good value really, especially as we do loads of long-distance phoning at the weekend. Do Virgin negotiate on broadband prices though? When I told BT that I was getting cable BB, they gave me a big reduction if I agreed to a new 12 month contract. So I kept it as a backup.
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24-02-2007, 11:22
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#7
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 43,917
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Re: Little explanation on bill.
If you are paying 39.50 for 4mb, movie channels, and evenings and week-ends, you have a pretty good deal - asking for more discount may be regarded as extracting the urine, without use of a catheter.
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24-02-2007, 11:56
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#8
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Inactive
Join Date: Mar 2006
Location: Luton
Age: 48
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Re: Little explanation on bill.
Quote:
Originally Posted by GeoffB
That all makes sense, except that I was with NTL!!
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I've got a similar discount (says TW but I'm ex-ntl) - I wouldn't complain about it though!.. lol. 
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24-02-2007, 12:25
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#9
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Inactive
Join Date: Aug 2006
Location: swansea
Age: 41
Services: 2 X V+
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Re: Little explanation on bill.
TW = talk weekend
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24-02-2007, 14:19
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#10
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Inactive
Join Date: Mar 2006
Location: Luton
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Re: Little explanation on bill.
Quote:
Originally Posted by lostandconfused
TW = talk weekend
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really? oh!  that makes more sense I think!
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24-02-2007, 16:33
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#11
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Inactive
Join Date: Dec 2006
Location: SE London
Services: TV, phone and 50Mb broadband with Superhub
Posts: 75
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Re: Little explanation on bill.
Thanks for all that. I receive an email notification and a paper bill for my broadband monthly direct debit. Is that normal?
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24-02-2007, 16:35
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#12
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Inactive
Join Date: Jan 2006
Location: London, HA0
Age: 37
Posts: 1,031
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Re: Little explanation on bill.
Quote:
Originally Posted by GeoffB
Thanks for all that. I receive an email notification and a paper bill for my broadband monthly direct debit. Is that normal?
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I dont receive either, but after talking to retentions, apparently I will start receiving a paper bill too now!
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24-02-2007, 16:35
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#13
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Inactive
Join Date: Dec 2006
Location: SE London
Services: TV, phone and 50Mb broadband with Superhub
Posts: 75
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Re: Little explanation on bill.
Should have said that the £39.50 mentioned above doesn't include broadband.
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25-02-2007, 03:08
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#14
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Inactive
Join Date: Mar 2006
Location: Luton
Age: 48
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Re: Little explanation on bill.
does TEW mean talk evenings and weekends then?
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25-02-2007, 11:01
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#15
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Inactive
Join Date: Aug 2006
Location: swansea
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Posts: 1,703
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Re: Little explanation on bill.
Quote:
Originally Posted by lauzjp
does TEW mean talk evenings and weekends then?
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yep and TU is now what talk unlimited 24 used to be 
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