Little explanation on bill.
 

Virgin Media have sent me my bill. I agree with everything, but don't understand the following line. Anybody?

TW BB M TV XL Saving -£8.50

Re: Little explanation on bill.
 

its a discount!

Re: Little explanation on bill.
 

TW BB M = 2meg (ex telewest)
TV XL = urm.. can't remember what it was called on telewest before, Family pack or similar i think...

But as dcclanuk said - you are getting a bundling discount!

Re: Little explanation on bill.
 

That all makes sense, except that I was with NTL!!

Re: Little explanation on bill.
 

talk weekend, 2mb BB and what used to be the family pack discount

Re: Little explanation on bill.
 

I actually have 4Mb broadband (3965Mb download at 6 this morning - not bad, eh?). So should I be getting a bigger discount? I think that the £39.50 I pay (which includes all the movie channels) is pretty good value really, especially as we do loads of long-distance phoning at the weekend. Do Virgin negotiate on broadband prices though? When I told BT that I was getting cable BB, they gave me a big reduction if I agreed to a new 12 month contract. So I kept it as a backup.

Re: Little explanation on bill.
 

If you are paying 39.50 for 4mb, movie channels, and evenings and week-ends, you have a pretty good deal - asking for more discount may be regarded as extracting the urine, without use of a catheter.

Re: Little explanation on bill.
 

I've got a similar discount (says TW but I'm ex-ntl) - I wouldn't complain about it though!.. lol. oops:

Re: Little explanation on bill.
 

TW = talk weekend

Re: Little explanation on bill.
 

really? oh! :dunce: that makes more sense I think!

Re: Little explanation on bill.
 

Thanks for all that. I receive an email notification and a paper bill for my broadband monthly direct debit. Is that normal?

Re: Little explanation on bill.
 

I dont receive either, but after talking to retentions, apparently I will start receiving a paper bill too now!

Re: Little explanation on bill.
 

Should have said that the £39.50 mentioned above doesn't include broadband.

Re: Little explanation on bill.
 

does TEW mean talk evenings and weekends then?

Re: Little explanation on bill.
 

yep and TU is now what talk unlimited 24 used to be:)