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What will happen to the people with discounts after the change to virgin
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Old 24-01-2007, 14:43   #1
RS100
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What will happen to the people with discounts after the change to virgin

What will happen to the people with discounts after the change to virgin media will they still get them or will they stop.
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Old 24-01-2007, 14:50   #2
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Re: What will happen to the people with discounts after the change to virgin

With any luck, they'll stop
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Old 24-01-2007, 14:52   #3
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Re: What will happen to the people with discounts after the change to virgin

I guess your response is based on people complaining about the service and getting a discount not discounts on additional services.

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Originally Posted by Zeph View Post
With any luck, they'll stop
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Old 24-01-2007, 14:52   #4
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Re: What will happen to the people with discounts after the change to virgin

I hope they stop. at least every1 pays the same for their service. Also hope that Retentions is going to be strickt and not going to fall for the blackmail from "I'll go to sky if you dont give me 20 meg whilst I only pay 10 pound deals"
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Old 24-01-2007, 14:56   #5
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Re: What will happen to the people with discounts after the change to virgin

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Originally Posted by markknell View Post
I guess your response is based on people complaining about the service and getting a discount not discounts on additional services.
Not necessarily, the discounts they give you on taking up all their services, I consider to be all fine and dandy. However, when people phone up just to see if they can squeeze a discount out of retentions because their broadband isn't registering within 10% of the advertised "up to" speed or just because they can't afford it (in which case they shouldn't be subscribing to the service anyway) is wrong.
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Old 24-01-2007, 14:58   #6
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Re: What will happen to the people with discounts after the change to virgin

I have discounts but only because they gave them i did not ask i get tv drive includeding full packge for £20 10mb BB for £10 and free telephone line,

I get the phone free as i said i did not need it and they said ok we will give you it for free, Then for the broadband i asked about changeing down to 2mb and they said hold on you can keep 10mb of £10 per month, and when i asked about tv as i was thinking about tv with ntl they said you can have the lot sir if you sign up now for £20 per month,
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Old 24-01-2007, 14:59   #7
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Re: What will happen to the people with discounts after the change to virgin

Sorry, that's what I meant.

Quote:
Originally Posted by Zeph View Post
Not necessarily, the discounts they give you on taking up all their services, I consider to be all fine and dandy. However, when people phone up just to see if they can squeeze a discount out of retentions because their broadband isn't registering within 10% of the advertised "up to" speed or just because they can't afford it (in which case they shouldn't be subscribing to the service anyway) is wrong.
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Old 24-01-2007, 15:20   #8
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Re: What will happen to the people with discounts after the change to virgin

If they dont give discounts they need to do some price drops, not price hikes.

my personal circumstances:
family pack tv
4 mb broadband
tel line
talk unl. local

i have my broadband at 1/2 price, bill is usually about 43.00 a month.

this is still more expensive than sky, sky is 37.00 per month for above.

dont mind paying slightly more than sky because cable broadband is better (but tv worse), but without discount price diff in my opinion would have been to large.
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Old 24-01-2007, 15:28   #9
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Re: What will happen to the people with discounts after the change to virgin

Quote:
Originally Posted by Zeph View Post
With any luck, they'll stop
agreed
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Old 24-01-2007, 15:30   #10
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Re: What will happen to the people with discounts after the change to virgin

Quote:
Originally Posted by daggman View Post
If they dont give discounts they need to do some price drops, not price hikes.

my personal circumstances:
family pack tv
4 mb broadband
tel line
talk unl. local

i have my broadband at 1/2 price, bill is usually about 43.00 a month.

this is still more expensive than sky, sky is 37.00 per month for above.

dont mind paying slightly more than sky because cable broadband is better (but tv worse), but without discount price diff in my opinion would have been to large.
So go to Sky! And let us who don't mind paying NTL's rates get a better service through a higher percentage of users paying proper rates.
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Old 24-01-2007, 15:52   #11
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Re: What will happen to the people with discounts after the change to virgin

Listen, i want NTL to survive , competition is good for consumers, but how are NTL going to survive if they dont compete with sky.

New customers are not going to join NTL if they can get the same services at a LOT lower price. I will pay more (and do) than the price i can get from sky, but i will only pay so much.

why do they offer discounts to some when they should offer better prices to everyone.
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Old 24-01-2007, 17:32   #12
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Re: What will happen to the people with discounts after the change to virgin

Quote:
Originally Posted by Zeph View Post
So go to Sky! And let us who don't mind paying NTL's rates get a better service through a higher percentage of users paying proper rates.
Daggman has a point though. Given the number of people that discounts are given to and the levels of some of these discounts, you have to wonder how much they could lower the normal prices by and still make the same (or greater) levels of profit if they stopped these discounts.
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Old 24-01-2007, 17:41   #13
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Re: What will happen to the people with discounts after the change to virgin

Quote:
Originally Posted by RS100 View Post
What will happen to the people with discounts after the change to virgin media will they still get them or will they stop.
Hopefully Virgin Media will realise its better not to give these people discounts and just lower the standard price for everyone.
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Old 24-01-2007, 19:45   #14
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Re: What will happen to the people with discounts after the change to virgin

Boy! after reading through this lot, some of you are on great deals for your packages! We pay around £74 a month to Telewest for that we get 2Meg BB, a 24Hr free calls phone for £25.50 a month and and their "Essential" TV package with the TV drive box for H/D which costs us another £15 a month.

We had to get the TV drive box as the picture quality on our new H/D TV was so poor when we got it home. (Mind you, it was well worth it to see the World Cup games in H/D)
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Old 24-01-2007, 20:42   #15
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Re: What will happen to the people with discounts after the change to virgin

Well I've Just had my training for the rebrand today and they are brining in specific rentention offers that match the price of sky and talk talk.

So i think that once these are introduced and are implace they will limit what we are allowed to offer and all the silly discounts will stop. and if people arn't happy with that then tougth. Only my opinion though.
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