NTL third quarter results

[micah56]

http://www.ntl.com/mediacentre/press...%20Release.pdf

What do you guys think ?

[popper]

Originally Posted by micah56

http://www.ntl.com/mediacentre/press...%20Release.pdf

What do you guys think ?

hmmm......

http://www.cableforum.co.uk/board/sh...&postcount=244
Today, 08:22
Re: ntl: 50Mbps December 1st 2006
the reports up, dont know if theres anything in there about it yet
http://library.corporate-ir.net/libr...NTL_Q32006.pdf

NTL REPORTS THIRD QUARTER 2006 RESULTS AND ANNOUNCES
REBRAND TO VIRGIN MEDIA

Originally Posted by micah56

http://www.ntl.com/mediacentre/press...%20Release.pdf

What do you guys think ?

Figures are figures arent they? they can be underdone of overdone to suit a purpose

[popper]

Originally Posted by arcamalpha2004

Figures are figures arent they? they can be underdone of overdone to suit a purpose

yeah!, i didnt see anything about layoffs savings or oversea's costs though.

im sure Marge and the others would like to see the figures for that bit.........

[Chrysalis]

As anticipated, we experienced negative net customer growth in the quarter due to increased movers
churn and non-pay churn driven by policy changes. Customer losses were 37,300 in the quarter."

change of policy in retentions telling customers where to go when they demand discount?

[Pierre]

Originally Posted by popper

yeah!, i didnt see anything about layoffs savings or oversea's costs though.

im sure Marge and the others would like to see the figures for that bit.........

£28m in "synergy" savings

Originally Posted by Chrysalis

change of policy in retentions telling customers where to go when they demand discount?

Maybe the prospect of losing near 150000 customers per year is the reason they do not tell customers where to go when demanding a discount, but as far as I am aware, correct me if wrong, but if customers call retentions to cancel their account they are offered a discount by the people at retentions, would be interesting to know how many actually demand a discount and how many are just given the discount because they are threatening to leave.
NTL are having problems as things are just standing still, if any more of the customer base is lost to the competition then the phrase " creek and paddle " come to mind.

[Chrysalis]

if its a loss of 150k loss making customers then its not a bad thing.

Originally Posted by Chrysalis

if its a loss of 150k loss making customers then its not a bad thing.

No customer is a " loss making " customer unless the mathematics have been seriously flawed in the first place, cost of manpower and equipment to install the package from the start against loss of revenue?
Even if a customer has all three services to start with, then over a period ends up with just the telephone service, are NTL still not making money on this?
So it seems logic to offer an incentive to keep customers on board.
It would be interesting to know the breakdown of figures in what the 150k " loss making " customers were taking from NTL in terms of service.

[Chrysalis]

so if I had broadband free on ntl I am not a loss making customer?

[Locky]

Originally Posted by Chrysalis

change of policy in retentions telling customers where to go when they demand discount?

i hope

[hatedbythemail]

if you think ntl rip you off.... http://observer.guardian.co.uk/busin...945500,00.html