NTL third quarter results
 

http://www.ntl.com/mediacentre/press...%20Release.pdf

What do you guys think ?

Re: NTL third quarter results
 

hmmm......:td:

http://www.cableforum.co.uk/board/sh...&postcount=244
Today, 08:22
Re: ntl: 50Mbps December 1st 2006
the reports up, dont know if theres anything in there about it yet
http://library.corporate-ir.net/libr...NTL_Q32006.pdf

Re: NTL third quarter results
 

Figures are figures arent they? they can be underdone of overdone to suit a purpose ;)

Re: NTL third quarter results
 

yeah!, i didnt see anything about layoffs savings or oversea's costs though.:td:

im sure Marge and the others would like to see the figures for that bit.........

Re: NTL third quarter results
 

change of policy in retentions telling customers where to go when they demand discount?

Re: NTL third quarter results
 

£28m in "synergy" savings

Re: NTL third quarter results
 

Maybe the prospect of losing near 150000 customers per year is the reason they do not tell customers where to go when demanding a discount, but as far as I am aware, correct me if wrong, but if customers call retentions to cancel their account they are offered a discount by the people at retentions, would be interesting to know how many actually demand a discount and how many are just given the discount because they are threatening to leave.
NTL are having problems as things are just standing still, if any more of the customer base is lost to the competition then the phrase " creek and paddle " come to mind.;)

Re: NTL third quarter results
 

if its a loss of 150k loss making customers then its not a bad thing.

Re: NTL third quarter results
 

No customer is a " loss making " customer unless the mathematics have been seriously flawed in the first place, cost of manpower and equipment to install the package from the start against loss of revenue?
Even if a customer has all three services to start with, then over a period ends up with just the telephone service, are NTL still not making money on this?
So it seems logic to offer an incentive to keep customers on board.
It would be interesting to know the breakdown of figures in what the 150k " loss making " customers were taking from NTL in terms of service.

Re: NTL third quarter results
 

so if I had broadband free on ntl I am not a loss making customer?

Re: NTL third quarter results
 

i hope

Re: NTL third quarter results
 

if you think ntl rip you off.... http://observer.guardian.co.uk/busin...945500,00.html