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About 1-3 times a day my internet just looses its connection and i have to take the plug out of the ntl modem and put it back in. I have an Ambit 120 modem. Would they replace it if i phoned them up and told them the problem?
Mine has been doing it intermittently for a while and I get my BB through a STB, I have to unplug my router and plug it back in again, having said that it has been ok for the last month or so.
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