Cable Forum - Cable modem stops working

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bilal

07-10-2006 11:55

Cable modem stops working

About 1-3 times a day my internet just looses its connection and i have to take the plug out of the ntl modem and put it back in. I have an Ambit 120 modem. Would they replace it if i phoned them up and told them the problem?

Halcyon

07-10-2006 12:02

Re: Cable modem stops working

If it is faulty, then yes they should replace it free of charge.

familymahone

08-10-2006 15:30

Re: Cable modem stops working

I've been having the same problem for the last couple of weeks now but I've an ntl:200 modem. It's really starting to annoy me.

jane	08-10-2006 18:17

Re: Cable modem stops working

me too im in the swansea area

Jules

08-10-2006 18:26

Re: Cable modem stops working

Mine has been doing it intermittently for a while and I get my BB through a STB, I have to unplug my router and plug it back in again, having said that it has been ok for the last month or so.

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