1Mbit price reduction

Hi scoob, maybe the 20.i of the ones you are looking at are not the same as the 20.i that I have in front of me.

" 20.i: If we increase our charges you may give us one month's notice to cancel those services in respect of which the charges have increased irrespective of whether the minimum period in respect of those services has expired.During that notice period those increased charges will not apply to you."


If I could fax them to you scoob I would, but that is what it says in my t&c's.

P.S.......Maybe a point of interest, maybe not.
On the reverse page of the t&c's, it states, " Correct at time of going to print 09/02, which I would take as meaning september 02?

Just looked at the link you provided scoob, totally different to the t&c's I have here.

harpin back to first few pages


NTL have a nasty virsus

more money less service

UNTIL they sort this NTL will be the known ********* off the net. There e-mail lacks tehre service lacks and most of all there costs are higher i dont think my 1.5mb was free it was paid for by a extra £3.

NTL also have this stupid 1gb cap on there bandwith as far as I am concered write me a letter

I need things for bonfire this year

[PC_Arcade]

Is a price reduction on 1mb (soon to be 1.5mb) happening or not, this basically now is the difference between staying with NTL or not.

[Salu]

There's a lot of tumbleweed in the NTL PR department at the moment.......

[Hell's Child]

Originally Posted by PC_Arcade

Is a price reduction on 1mb (soon to be 1.5mb) happening or not, this basically now is the difference between staying with NTL or not.

Simple answer is no I'm afraid. It is not on the cards either by the looks of things.

Fact of the matter is, the price was only increased some 4 months ago so I'd expect, unless something dramatic happens, you'd be looking at either Christmas this year or Easter next year before any changes are likley to happen.

Why not take the 750k @ £24.99 (or £20.00 for 12 months on special offer at the moment)??

Tempting to go for the 700k one but i am hooked on my 185kbs 1.5mb and £37 aint bad but i notice i seem to be only one in Rochdale not having connection troubles .

As for cost cutting would be nice to match BT instead of NTL now playing 2nd Fiddle to worse providers aint gonna make NTL any more new customers or tempt them from BT

They need to come up with something and not just for new users perhaps a overall cost cut in a few month for the new/current 1mb users as other costs seem ok.

[td444]

Originally Posted by peacedude2k4

Tempting to go for the 700k one but i am hooked on my 185kbs 1.5mb and £37 aint bad but i notice i seem to be only one in Rochdale not having connection troubles .

As for cost cutting would be nice to match BT instead of NTL now playing 2nd Fiddle to worse providers aint gonna make NTL any more new customers or tempt them from BT

They need to come up with something and not just for new users perhaps a overall cost cut in a few month for the new/current 1mb users as other costs seem ok.

Whilst I dont play down the effort made by NTL's staff to give everyone a boost, I still think its little too late.

It was quoted that they spent £1.5 million on the upgrades. NTL currently have 1.2 million customers. All of which are paying at least £17.99 a month (bar the few % discounted , small).

Now that ADSL has finally caught up, Plus.Net is offering 2mbit ADSL lines for £39.99 a month , with no limits. Before you complain about "lack of bandwidth", plus.net openly invite people to check ADSL usage.

I know where im going next Feburary :-)

[jtwn]

Just wondering but in adsl areas where there is cable penetration aswell, does cable usually come out on tops?

Originally Posted by td444

It was quoted that they spent £1.5 million on the upgrades. NTL currently have 1.2 million customers. All of which are paying at least £17.99 a month (bar the few % discounted , small).

Now that ADSL has finally caught up, Plus.Net is offering 2mbit ADSL lines for £39.99 a month , with no limits. Before you complain about "lack of bandwidth", plus.net openly invite people to check ADSL usage.

I know where im going next Feburary :-)

Well they speant alot on there customers which is good but at end of day we are paying for the upgrade so it aint like they given us it with a high price for a capped system ( and that 1gb cap is pathetic ) and with networks such as plus.net which alot of people are talking about 2mb for £40 a month with no limits it is showing the way NTL needs to move, sadly being a big corporation it has the thing make money and sod the customer.

Awaits slating on above comment but prove me wrong we have a crap e-mail on ntl which hardly works, i am hearing loads of people are getting worse bandwith on there upgrades system cant cope with it, and some are still being randomly disconnected.

These kinda problems only used to belong to people such as BT and AOL now the tables are turning NTL needs to get some new top dogs who are not interested in making money and the thing of more quantity and less quality of service towards customers.

I hate to admit but once i find another ISP which offers uncapped broadband around 2mb upwards I will be off.

[paulyoung666]

Originally Posted by peacedude2k4

Well they speant alot on there customers which is good but at end of day we are paying for the upgrade so it aint like they given us it with a high price for a capped system ( and that 1gb cap is pathetic ) and with networks such as plus.net which alot of people are talking about 2mb for £40 a month with no limits it is showing the way NTL needs to move, sadly being a big corporation it has the thing make money and sod the customer.

Awaits slating on above comment but prove me wrong we have a crap e-mail on ntl which hardly works, i am hearing loads of people are getting worse bandwith on there upgrades system cant cope with it, and some are still being randomly disconnected.

These kinda problems only used to belong to people such as BT and AOL now the tables are turning NTL needs to get some new top dogs who are not interested in making money and the thing of more quantity and less quality of service towards customers.

I hate to admit but once i find another ISP which offers uncapped broadband around 2mb upwards I will be off.

sorry my mate , but instead of bitching about it then why dont you just **** off somewhere else , can it be that hard to find what you want elsewhere , maybe it can or you would be gone into the wild blueyonder that is adsl , if you aint happy then vote with your wallet or purse whichever it is

sorry mods in advance

[ian@huth]

It is alright seeing adverts for ADSL offering high speeds, but how many people can actually receive these speeds? A lot live too far from the exchange to even get 512k let alone 2Mb. With cable, if they offer 1.5Mb in your area you can get it.

[td444]

Originally Posted by ianathuth

It is alright seeing adverts for ADSL offering high speeds, but how many people can actually receive these speeds? A lot live too far from the exchange to even get 512k let alone 2Mb. With cable, if they offer 1.5Mb in your area you can get it.

http://www.adslguide.org.uk/newsarchive.asp?item=1787 :-)

My line does fall in the 2Mbit bracket.

Reason to voice my opinion is so NTL see what the customer thinks if all of us left for Blue Yonder for example NTL would die, they are a good company just seemingly lost there way recently and the customers who have enjoyed being on there cards just wish to have there say.

Play silent but thats how we loose companys and get ones like BT and AOL..

Your choice?

lol



besides u dont like how i work hit the red x in corner of your screen

Toodles

[Stop It]

Originally Posted by peacedude2k4

Well they speant alot on there customers which is good but at end of day we are paying for the upgrade so it aint like they given us it with a high price for a capped system ( and that 1gb cap is pathetic ) and with networks such as plus.net which alot of people are talking about 2mb for £40 a month with no limits it is showing the way NTL needs to move, sadly being a big corporation it has the thing make money and sod the customer.

First, the cap isnt enforced that strictly (Or at all) and most ISPS will be capped by next year, count on it.

Secondly NTL cant afford to cut prices, in reality they are only just making an operating profit, and they have to keep the networks up, unlike ADSL providers (Bar BT) who get the network maintained for them basically.

Originally Posted by peacedude2k4

Awaits slating on above comment but prove me wrong we have a crap e-mail on ntl which hardly works, i am hearing loads of people are getting worse bandwith on there upgrades system cant cope with it, and some are still being randomly disconnected.

Most peoples E-Mail works fine, the ones on here mostly come after having issues, so theres a strongly disproportiante amount of people with problems. Also with the upgrades I bet most peoples are fine, you cant expect a major operation to have no problems though, and im sure they will be sorted.

Originally Posted by peacedude2k4

These kinda problems only used to belong to people such as BT and AOL now the tables are turning NTL needs to get some new top dogs who are not interested in making money and the thing of more quantity and less quality of service towards customers.

Maybe true, but whoever comes in (Telewest maybe) need to steady a very dodgy ship, and stop the leaks before they go down, then they can concentrate on customer service improvement

Originally Posted by peacedude2k4

I hate to admit but once i find another ISP which offers uncapped broadband around 2mb upwards I will be off.

Google it? use adslguide? its not that hard, Im personally On NTL or 56k here, but its easy to find ADSL providers, Just dont expetc the grass to be much greener on the other side, a lot expect too much, and get little.

Not going to argue with you,


Just look at Japan's internet, then look at ours...

Someone please explain where "service" has gone in this country to just money spinning.

End of topic