You are here: Home | Forum | New "Cant Connect" error ?!?
You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Never been anything on the 'Faults' Phone line, but over the last two
days there've been a 'string' of errors when trying to connect ... of the
"Please check your Password" variety which DONT Auto-redial to try again
MANUAL re-trying DOES connect ... eventually .... but once the problem
STARTS, it can take 5-10 mins *TO* connect ?!? ...
NTL 'Upgrading' ?!? ;p .... or just me, in East London, I wonder ...
I see theres OTHERS here having a "Getting DISconnected" problem
over the last couple of days... is probably something to do with that
similar problem then ?!?
Though I *dont* get DISconnected at all... just have to GET connected
in the first place
Might only be a minor problem, but if, like THIS MORNING,
you get the "Please check your Password" error and have
to try again MANUALLY ... (worked the FOURTH time) ... it's gonna
be a P.I.T.A. ?!?
'Specially as the "Auto-redial" DOESN'T work here and you can't
just leave it trying again and again ....
Hi, I seem to be having the same problem here during the last week or so. The modem dials and connects as normal but will tend to fail finalising the connection 2 to 5 times with an 'Error 718' username/password failure, at which point the connection will drop and proceed to auto-redial for another attempt.
I guess NTL are having problems with their user login system in some way ...
P.S. I'm a B.T. customer using 1263 0800 5190 110 for access.
Hi, I seem to be having the same problem here during the last week or so. The modem dials and connects as normal but will tend to fail finalising the connection 2 to 5 times with an 'Error 718' username/password failure, at which point the connection will drop and proceed to auto-redial for another attempt.
I guess NTL are having problems with their user login system in some way ...
P.S. I'm a B.T. customer using 1263 0800 5190 110 for access.
the link gives a description of the problem, but not much in the way of a solution. It is more likely to be a problem at NTL's end, in my opinion, probably with the registration database.
Join CF
You are here: 
New "Cant Connect" error ?!?
Re: New "Cant Connect" error ?!?
to the forum, hellfire, I can't really help much
