New "Cant Connect" error ?!?
 

Never been anything on the 'Faults' Phone line, but over the last two
days there've been a 'string' of errors when trying to connect ... of the
"Please check your Password" variety which DONT Auto-redial to try again :(

MANUAL re-trying DOES connect ... eventually .... but once the problem
STARTS, it can take 5-10 mins *TO* connect ?!? ...

NTL 'Upgrading' ?!? ;p .... or just me, in East London, I wonder ...

Re: New "Cant Connect" error ?!?
 

Oke-doki :)

I see theres OTHERS here having a "Getting DISconnected" problem
over the last couple of days... is probably something to do with that
similar problem then ?!? :(

Though I *dont* get DISconnected at all... just have to GET connected
in the first place :)

Re: New "Cant Connect" error ?!?
 

Might only be a minor problem, but if, like THIS MORNING,
you get the "Please check your Password" error and have
to try again MANUALLY ... (worked the FOURTH time) ... it's gonna
be a P.I.T.A. ?!? :(

'Specially as the "Auto-redial" DOESN'T work here and you can't
just leave it trying again and again .... :(

Re: New "Cant Connect" error ?!?
 

Hi, I seem to be having the same problem here during the last week or so. The modem dials and connects as normal but will tend to fail finalising the connection 2 to 5 times with an 'Error 718' username/password failure, at which point the connection will drop and proceed to auto-redial for another attempt.

I guess NTL are having problems with their user login system in some way ...

P.S. I'm a B.T. customer using 1263 0800 5190 110 for access.

Re: New "Cant Connect" error ?!?
 

:welcome: to the forum, hellfire, I can't really help much

http://www.tiscali.co.uk/help/modem/errors

the link gives a description of the problem, but not much in the way of a solution. It is more likely to be a problem at NTL's end, in my opinion, probably with the registration database.

Re: New "Cant Connect" error ?!?
 

Are you on an NTL or BT line?