interactive not working

gary · 10-04-2004, 18:54

when i go to click on the red button to go interactive i keep getting an error 1030 what does this mean? and what can i do to get interactive working. any help please?

paulyoung666 · 10-04-2004, 18:59

hi and

to the site , have you tried the usual unplugging , leave for a while routine ??????????????

10-04-2004, 19:41

Quote:

Originally Posted by gary

when i go to click on the red button to go interactive i keep getting an error 1030 what does this mean? and what can i do to get interactive working. any help please?

Where in the world are you?
If you press help does any info come up? If so what does it say?
If help doesn't work try pressing page up, page down, blue.
Look for info regarding the return path.

gary · 10-04-2004, 22:42

i am located in glasgow

10-04-2004, 22:43

Quote:

Originally Posted by gary

i am located in glasgow

Press help and tell me what it says. There should be a number between 1 and 5 for your return path.

gary · 10-04-2004, 22:53

it say a number 3 for connection status

10-04-2004, 22:57

Quote:

Originally Posted by gary

it say a number 3 for connection status

Then its knackered. Any attenuators connected to the back of the STB ? They are small cylindrical units with a rating written on them in dB's.
If not then you need a call to CS, you have no return path.

Bob · 11-04-2004, 10:26

Well I accidently pressed the RED button in Teesside thinking ... NO! it gonna crash! But it didn't

Has that problem been sorted out?

paulyoung666 · 11-04-2004, 10:51

Quote:

Originally Posted by Bob

Well I accidently pressed the RED button in Teesside thinking ... NO! it gonna crash! But it didn't

Has that problem been sorted out?

bluuuuuuuuuuuuuuuuuuuuudy hell , surely not

gooner4life · 11-04-2004, 12:21

have you had cr3? cr2 should always crash with the red button.

as for the above 1030 means no return path, try switching the stb off at the mains for 5 minutes, when you switch it back on go through a few channels then go back to channel 101, press the help button on the remote and see if the connection status has gone to 5 connected address allocated, if it hasnt ring your local Faults department and go through the relevant checks, they will book a technician to check the levels and possibly swap out the stb

**edit whoever said about page up page down blue that wont work on CR2 the original post is definately on a STB running CR2 or the error 1030 would manifest itself as an MO44 error.

iadom · 11-04-2004, 12:46

Quote:

Originally Posted by gooner4life

**edit whoever said about page up page down blue that wont work on CR2 the original post is definately on a STB running CR2 or the error 1030 would manifest itself as an MO44 error.

It was only proppinupthebar, he knows nothing,

paulyoung666 · 11-04-2004, 13:35

Quote:

Originally Posted by iadom

It was only proppinupthebar, he knows nothing,

fireworks anyone

11-04-2004, 14:03

Quote:

Originally Posted by iadom

It was only proppinupthebar, he knows nothing,

I know what colour a rose should be. It ain't bloody red!!!