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Channel missing in SK10 Area
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Old 30-03-2004, 17:29   #1
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Channel missing in SK10 Area

I have a number of channels missing and I am in the SK10 area, any body else experiencing same problem?
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Old 30-03-2004, 17:32   #2
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Re: Channel missing in SK10 Area

Hi & welcome to the site.

Have you....

A) Rebooted the STB?

B) Spoken to ntl about this?
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Old 30-03-2004, 17:38   #3
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Re: Channel missing in SK10 Area

rebooted just now, still the same, just spoken to customer service, fault affecting all of north west. Nothing can be done but wait.

Thanks for your response
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Old 30-03-2004, 17:42   #4
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Re: Channel missing in SK10 Area

No sign of the 'fault affecting all of North West' on the Server Status Page.

That means either:

A) you were BS'd.

B) The SS page will be updated with said fault at some point (hopefully)

Anyone else in the NW lost any channels?
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Old 30-03-2004, 18:14   #5
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Re: Channel missing in SK10 Area

Mine seem ok
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Old 30-03-2004, 18:23   #6
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Re: Channel missing in SK10 Area

looks as though you were bs'ed ultimate , what goes around comes around
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Old 30-03-2004, 18:51   #7
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Re: Channel missing in SK10 Area

Nope, had a problem here as well (SK6), confimed with someone up the road as well. One box lost some sports and movie channels, and the other lost everything, tried to reboot and got the 'check cables have not come loose' message. Lasted about 30mins to an hour, is ok now though.
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Old 30-03-2004, 19:22   #8
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Re: Channel missing in SK10 Area

Yes, all channels are as normal now. Thanks guys
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Old 30-03-2004, 19:46   #9
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Re: Channel missing in SK10 Area

Quote:
Originally Posted by ultimate
Yes, all channels are as normal now. Thanks guys


well there you go , sorted , hope you repped ppl accordingly
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Old 30-03-2004, 20:01   #10
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Re: Channel missing in SK10 Area

*waits for the others to say they are sorry too*
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Old 30-03-2004, 21:38   #11
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Re: Channel missing in SK10 Area

Was a minor outage this afternoon apparently......

Probably due to BT Setting fire to something
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Old 30-03-2004, 23:42   #12
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Re: Channel missing in SK10 Area

Lasting for an hour. Nothing to do with BT!

Our kit. Sorry !
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Old 31-03-2004, 20:00   #13
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Re: Channel missing in SK10 Area

Its doing it again now, all channels with "UKTV" are blacked out. Another outage?
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Old 31-03-2004, 20:32   #14
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Re: Channel missing in SK10 Area

They all came back now, I bet someone unplugged the data wire at UKTV !
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