Channel missing in SK10 Area
 

I have a number of channels missing and I am in the SK10 area, any body else experiencing same problem?

Re: Channel missing in SK10 Area
 

Hi & welcome to the site. :)

Have you....

A) Rebooted the STB?

B) Spoken to ntl about this?

Re: Channel missing in SK10 Area
 

rebooted just now, still the same, just spoken to customer service, fault affecting all of north west. Nothing can be done but wait.:dozey:

Thanks for your response;)

Re: Channel missing in SK10 Area
 

No sign of the 'fault affecting all of North West' on the Server Status Page.

That means either:

A) you were BS'd.

B) The SS page will be updated with said fault at some point (hopefully)

Anyone else in the NW lost any channels?

Re: Channel missing in SK10 Area
 

Mine seem ok :shrug:

Re: Channel missing in SK10 Area
 

looks as though you were bs'ed ultimate , what goes around comes around ;)

Re: Channel missing in SK10 Area
 

Nope, had a problem here as well (SK6), confimed with someone up the road as well. One box lost some sports and movie channels, and the other lost everything, tried to reboot and got the 'check cables have not come loose' message. Lasted about 30mins to an hour, is ok now though.

Re: Channel missing in SK10 Area
 

Yes, all channels are as normal now. Thanks guys

Re: Channel missing in SK10 Area
 

well there you go , sorted , hope you repped ppl accordingly ;)

Re: Channel missing in SK10 Area
 

*waits for the others to say they are sorry too* ;)

Re: Channel missing in SK10 Area
 

Was a minor outage this afternoon apparently......

Probably due to BT Setting fire to something ;)

Re: Channel missing in SK10 Area
 

Lasting for an hour. Nothing to do with BT!

Our kit. Sorry !

Re: Channel missing in SK10 Area
 

Its doing it again now, all channels with "UKTV" are blacked out. Another outage?

Re: Channel missing in SK10 Area
 

They all came back now, I bet someone unplugged the data wire at UKTV !:D