Changing TV Package on a Sunday
21-03-2004, 12:14
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#1
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Oh When The Saints!!
Join Date: Jun 2003
Location: Kernow
Posts: 3,950
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Changing TV Package on a Sunday
I know what the answer for this is going to be ... but is there anyway I can change my tv package today please?
I thought CS were open on a Sunday 
Any help would be REALLY appreciated. 
__________________
Confusion Will Be My Epitaph.
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21-03-2004, 12:19
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#2
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Inactive
Join Date: Sep 2003
Posts: 1,604
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Re: Changing TV Package on a Sunday
No no no and no...sorry 
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21-03-2004, 12:20
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#3
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: Changing TV Package on a Sunday
they used to be open on a sunday , but sadly no more 
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21-03-2004, 12:20
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#4
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Inactive
Join Date: Jan 2023
Posts: 4,984
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Re: Changing TV Package on a Sunday
Yep - Unplug NTL box - plug in sky box
Sorry m8... You cant do this today... Its a shame you cant do it online
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21-03-2004, 13:01
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#5
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Inactive
Join Date: Jun 2003
Location: M20, Manchester
Age: 38
Services: VM Phone, TV and 20mb Broadband
Posts: 521
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Re: Changing TV Package on a Sunday
why is ntl not open on sunday?
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21-03-2004, 13:05
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#6
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Inactive
Join Date: Jan 2023
Posts: 4,984
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Re: Changing TV Package on a Sunday
NTL only man the telephone lines 24/7.... They do not feel that DTV and broadband are vital services.
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21-03-2004, 13:43
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#7
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: Changing TV Package on a Sunday
Quote:
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Originally Posted by bigitup_j
why is ntl not open on sunday?
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They are only a part time internet and TV company.
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21-03-2004, 14:54
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#8
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Inactive
Join Date: Aug 2003
Location: Hove
Age: 38
Services: Virgin Media VIP - 2 x V6, M350 & phone
Posts: 288
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Re: Changing TV Package on a Sunday
Quote:
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Originally Posted by ianathuth
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Well, that would explain a lot of things
Browneggsandham
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21-03-2004, 15:04
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#9
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Permanently Banned
Join Date: Nov 2003
Location: Sussex
Posts: 732
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Re: Changing TV Package on a Sunday
Quote:
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Originally Posted by bigitup_j
why is ntl not open on sunday?
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They've either gone very religious and respect the Lords rest day, or they are penny pinching gimps trying to save money by giving less service for the same price?
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21-03-2004, 16:01
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#10
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Oh When The Saints!!
Join Date: Jun 2003
Location: Kernow
Posts: 3,950
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Re: Changing TV Package on a Sunday
Thanks for all your replies guys.
If they had been open I would have upgraded my tv channels today. 
Now I'll just have to get hideously drunk to make up for it. 
__________________
Confusion Will Be My Epitaph.
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21-03-2004, 17:42
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#11
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Inactive
Join Date: Feb 2004
Posts: 9
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Re: Changing TV Package on a Sunday
Why cant NTL let us make package changes online, or via interactive on the STB ?. The number of calls to CS would drop, enabling those who have no service or other problems a chance to get through.
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21-03-2004, 17:44
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#12
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: Changing TV Package on a Sunday
Quote:
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Originally Posted by dave_herts
Why cant NTL let us make package changes online, or via interactive on the STB ?. The number of calls to CS would drop, enabling those who have no service or other problems a chance to get through.
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good point , maybe a suggestion make to ntl there
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21-03-2004, 18:14
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#13
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Inactive
Join Date: Mar 2004
Posts: 380
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Re: Changing TV Package on a Sunday
you could always stay on the line and select option 1 ..... IF YOU HAVE A VITAL TELEPHONE FAULT....and when the man answers, jus ask for the favour of adding you the package, im sure he has access to the program that cs use, no?
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22-03-2004, 20:55
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#14
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Inactive
Join Date: Dec 2003
Age: 45
Services: SkyQ 2TB - Multiroom x3,
VM 350Mb cable broadband.
Posts: 702
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Re: Changing TV Package on a Sunday
Actually they wont have access to the system, they have access to a basic system which will allow them to book a technician for the monday or whenever next available appointment is.
This is because the calls are handled by the VNMC on sunday's and they do not deal with customers directly as a norm.
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22-03-2004, 22:35
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#15
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Inactive
Join Date: Nov 2003
Location: Wales
Posts: 459
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Re: Changing TV Package on a Sunday
Quote:
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Originally Posted by dave_herts
Why cant NTL let us make package changes online, or via interactive on the STB ?. The number of calls to CS would drop, enabling those who have no service or other problems a chance to get through.
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if you are in a celtic region it is possible to do this with myntlhome website. I had a mailshot for this today.
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