Cable Forum - Changing TV Package on a Sunday

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Julian

21-03-2004 12:14

Changing TV Package on a Sunday

I know what the answer for this is going to be ... but is there anyway I can change my tv package today please?

I thought CS were open on a Sunday :cry:

Any help would be REALLY appreciated. :)

Graham F

21-03-2004 12:19

Re: Changing TV Package on a Sunday

No no no and no...sorry :D

paulyoung666

21-03-2004 12:20

Re: Changing TV Package on a Sunday

they used to be open on a sunday , but sadly no more :(

Stuartbe

21-03-2004 12:20

Re: Changing TV Package on a Sunday

Yep - Unplug NTL box - plug in sky box :D

Sorry m8... You cant do this today... Its a shame you cant do it online :(

bigitup_j

21-03-2004 13:01

Re: Changing TV Package on a Sunday

why is ntl not open on sunday?

Stuartbe

21-03-2004 13:05

Re: Changing TV Package on a Sunday

NTL only man the telephone lines 24/7.... They do not feel that DTV and broadband are vital services.

ian@huth

21-03-2004 13:43

Re: Changing TV Package on a Sunday

Quote:

Originally Posted by bigitup_j

why is ntl not open on sunday?

They are only a part time internet and TV company. :D :D :D

browneggsandham

21-03-2004 14:54

Re: Changing TV Package on a Sunday

Quote:

Originally Posted by ianathuth

They are only a part time internet and TV company. :D :D :D

Well, that would explain a lot of things :D

Browneggsandham :)

zendawn

21-03-2004 15:04

Re: Changing TV Package on a Sunday

Quote:

Originally Posted by bigitup_j

why is ntl not open on sunday?

They've either gone very religious and respect the Lords rest day, or they are penny pinching gimps trying to save money by giving less service for the same price?

Julian

21-03-2004 16:01

Re: Changing TV Package on a Sunday

Thanks for all your replies guys. :D

If they had been open I would have upgraded my tv channels today. :mad:

Now I'll just have to get hideously drunk to make up for it. :drunk:

dave_herts

21-03-2004 17:42

Re: Changing TV Package on a Sunday

Why cant NTL let us make package changes online, or via interactive on the STB ?. The number of calls to CS would drop, enabling those who have no service or other problems a chance to get through.

paulyoung666

21-03-2004 17:44

Re: Changing TV Package on a Sunday

Quote:

Originally Posted by dave_herts

Why cant NTL let us make package changes online, or via interactive on the STB ?. The number of calls to CS would drop, enabling those who have no service or other problems a chance to get through.

good point , maybe a suggestion make to ntl there :)

ntlrocks

21-03-2004 18:14

Re: Changing TV Package on a Sunday

you could always stay on the line and select option 1 ..... IF YOU HAVE A VITAL TELEPHONE FAULT....and when the man answers, jus ask for the favour of adding you the package, im sure he has access to the program that cs use, no?

gooner4life

22-03-2004 20:55

Re: Changing TV Package on a Sunday

Actually they wont have access to the system, they have access to a basic system which will allow them to book a technician for the monday or whenever next available appointment is.

This is because the calls are handled by the VNMC on sunday's and they do not deal with customers directly as a norm.

threadbare

22-03-2004 22:35

Re: Changing TV Package on a Sunday

Quote:

Originally Posted by dave_herts

Why cant NTL let us make package changes online, or via interactive on the STB ?. The number of calls to CS would drop, enabling those who have no service or other problems a chance to get through.

if you are in a celtic region it is possible to do this with myntlhome website. I had a mailshot for this today.

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