why people use ntl

Originally Posted by rodd

Ah, but are ntl getting better, than the other companies that are getting better, that may be better at getting better than ntl is at getting better, or companies that are already better than ntl, so however better ntl gets, ntl will never be better than them, because they will also be getting better as ntl tries getting better?

You what ?????????????

[rodd]

Originally Posted by pem

You what ?????????????

Or to sum up.....ntl will always be trying to catch up, as the other companies continue to improve.

[trebor]

I don't use NTL anymore, I removed the stb today just before the sky engineer arrived

Originally Posted by trebor

I don't use NTL anymore, I removed the stb today just before the sky engineer arrived

Yes, once we've sold our little pile of bricks and taken up new residence, hopefully soon, we shall finish our NTL telephone & internet service take on BT service, adsl etc and Sky TV service. NTL is to put it in a nutshell a really big disappointment. Cable & Wireless were a far better company.

[havana]

Talking about NTL pricing and speed have a look at http://www.fireflyuk.net/services/adsl.htm

I wonder if NTL could ever match them

[rodd]

Even though ntl seems to be concentrating on only competing with BT, ntl are actually getting worse than BT, judging from the deteriorating ratings of users.

Between June '03 and Nov '03.
NTL worsened against BT by 6% on speed
NTL worsened against BT by 11% on reliability
NTL worsened against BT by 7% on service

NTL worsened against Plus.net by 7% on speed
NTL worsened against Plus.net by 12% on reliability
NTL worsened against Plus.net by 11% on service

http://www.adslguide.org.uk/isps/com...action=Compare

[Mr.Moony]

One thing I wuved about BT on my ISDN service was if there was a problem with the email service they would send you an email appolagising! Mind you that was only once, and I didnt even notice the problem. However! Without sending me any letter or warning or even ringing me, they cut off my ISDN service because I spent more than 24 Hours online in 48 hours? They did send me an email explaining they had done this, but how was I going to get that? Not amused so went with NTL and have been very happy ever since! (although the occasional slow browsing)

[rodd]

Originally Posted by Mr.Moony

One thing I wuved about BT on my ISDN service was if there was a problem with the email service they would send you an email appolagising! Mind you that was only once, and I didnt even notice the problem. However! Without sending me any letter or warning or even ringing me, they cut off my ISDN service because I spent more than 24 Hours online in 48 hours? They did send me an email explaining they had done this, but how was I going to get that? Not amused so went with NTL and have been very happy ever since! (although the occasional slow browsing)

The type of email I get from ntl, is one inviting me for a free taste of broadband, and in the tiny ghosted small-print, that I had to drag my mouse across it to highlight it, to read it – subject to a 12 months contract.

Taste and 12-month-contract is a contradiction. Is this the way that ntl now bypass the ASA, by emailing potential customers directly, with misleading offers?

[Mr.Moony]

Originally Posted by rodd

The type of email I get from ntl, is one inviting me for a free taste of broadband, and in the tiny ghosted small-print, that I had to drag my mouse across it to highlight it, to read it ? subject to a 12 months contract.

Taste and 12-month-contract is a contradiction. Is this the way that ntl now bypass the ASA, by emailing potential customers directly, with misleading offers?

I am but a technical support agent Rodd, the sales team are the ones you need to discuss such matters with

[rodd]

Originally Posted by asdf

rodd, thanks for that reply

I understand that you're trying to get the best deal for those on here, but you're right in saying it's not for all

Those committed to the ntl landline may not benefit on that deal (plus.net £18.99 500K).

Online gamers would benefit from going the BT landline way (if able to). Those not interested in Kazza or p2p, but wanting a decent gaming speed and general internet use, can get it from Plus.net for £6 per month cheaper that the closest ntl offer at £24.99, (plus the £42 modem).

Plus.net £18.99 500k download, 250k upload, (plus the £42 modem).
NTL £24.99 600k download, 128k upload.

[chickendippers]

We went for ntl because we think it'd be difficult to attach a dish to the side of our house (it's clad in plastic which is over the orginal wood cladding). Also, the black dish would look ugly against the white cladding.

I'm not sure if the availablity of Sky is an issue, can't it be recieved everywhere in the UK and even Europe!?

[chickendippers]

Originally Posted by {FU}Fubar

just point out a small mistake for you , SKY bought out BSB so they did merge and have two sperate networks , the differance is that sky got there ***** together ntl havent and i doubt they would

That was in like 1990 - before digital services were in development, so there weren't any different systems running.

[poolking]

My reasons for using ntl:


1. At the time of having ntl installed, the terms of the lease where I live forbade the addition of any satellite dishes so that ruled sky out.

The freeview site said I would need an aerial upgrade, the aerial I use is a communal one so that is out of the question unless the occupiers of the flats around me agree to have the aerial replaced.

2. The phone line, I would have switched back to BT, but buggered up the master socket when pulling out the wires to remove an extension from the bedroom and I know that BT would charge £50 or more to rectify my destroy it yourself job.

3. Broadband, my master socket had been upgraded to ADSL but because of reason 2, has prevented my return to ADSL at this time.

[Wolf]

i'm leaving ntl. I have a problem with my broadband and they tol me to get someone else to fix it. So i am gonna try getting my connection from that someone else

[Macready]

NTL Broadband from my experience is dependant on where you are, what connection you have and what you use your internet connection for largely to how satisfied you are with it.