why people use ntl

[asdf]

You also forget phone line rental.

[rodd]

The BT line only needs reactivating (free), if the (deactivated) line were already there, which for most ntl customers it likely is.

The vast majority will likely use a landline at home, even if they have a mobile phone. Only a very few will not.

It's a worthwhile benefit, having a BT line, for the flexibility of choice there is from the wide range of very competitive suppliers, with contracts as short as one month. The choice with ntl is pretty well zero.

There is more in the section Alternatives to ntl, demonstrating how hassle-free and simple it now is to switch over to ADSL, and also more information on other suppliers.

So for most there will not be an extra line cost, and this is what you will get for just £1 more than ntl's £17.99 package. -

On Plus.net's £18.99 package with a modem cost of £42 (a minuscule cost in the first year only).

Plus.net, the better product than ntl, by almost 3 times (2.9) better at download than ntl, 4 times better at upload than ntl, . Who would hesitate on choosing Plus.net's overwhelming better value over ntl.

[Jonboy]

i love ntl i find them very understanding when i cant pay all my bill at once. i ring em up advise them of me problem come to an arangement to pay and all is well very rare do i get disconected due to bad connections the tv is average, but so is sky etc going by the viewing over christmas on bbc itv thank god for ntl i say i think good value all round meself

[ian@huth]

Originally Posted by themelon

ntl is catching up in all areas in my opinion, but I will never get you too agree so wheres the point.

snip

I fully agree that some users will find no problems with NTL and are really happy with them. I used to think that my 96 baud (yes 96, not 96K) modem was brilliant and was over the moon with it. A lot of people draw comparisons between services without seeing them running side by side over a lengthy period. My comparisons have been made having both NTL and Sky DTV, NTL and BT telephone and NTL BB running side by side here for a lengthy time and using an ADSL connection each day.

I would welcome your ideas on where NTL is catching up in order that I can make an evaluation as to whether I agree with you or not. If you provide the evidence then I can do nothing but agree with you. Failure to provide the evidence is an admission that you are wrong.

I would love NTL to get its act together and supply the kind of service that only cable can and at a competitive price, but they are not doing this. When they do they will have my custom for sure.

By the way, what do you use for TV reception when the NTL service goes down. If the answer is "it never does" then imagine that it did, what would you use?

[themelon]

You dont though this is my point......

On ntl you can have broadband for just £17.99 a month all inclusive.

For ADSL you need to start with paying £9.50 a month for a BT Line:

So for the cheapest ADSL Package from Gio I think, at £18.50 you will also be paying £9.50 per month, the modem costs and activations costs (where applicable)

£9.50 + 18.50 = £28 per month for even the cheapest ADSL Service, And £24.99 for Tiscallis equivilent 150k service.

Effectively like for like ntl is still the cheapest because there is no line rental for Broadband.

[ian@huth]

Originally Posted by themelon

You dont though this is my point......

On ntl you can have broadband for just £17.99 a month all inclusive.

For ADSL you need to start with paying £9.50 a month for a BT Line:

So for the cheapest ADSL Package from Gio I think, at £18.50 you will also be paying £9.50 per month, the modem costs and activations costs (where applicable)

£9.50 + 18.50 = £28 per month for even the cheapest ADSL Service, And £24.99 for Tiscallis equivilent 150k service.

Effectively like for like ntl is still the cheapest because there is no line rental for Broadband.

Your argument is flawed in that most people want a land line and that is £9.50 through BT or NTL. Please don't come back and say thet the telephone line is free with NTL TV packagesAlso telephone call charges are far less than NTLs using a BT line.

I read somewhere today, can't remember where but I will look, that broadband prices in the UK have fallen 25% in the past year. Have NTLs?

Still waiting for the answers to the questions you are avoiding, LOL.

[themelon]

Originally Posted by ianathuth

I fully agree that some users will find no problems with NTL and are really happy with them. I used to think that my 96 baud (yes 96, not 96K) modem was brilliant and was over the moon with it. A lot of people draw comparisons between services without seeing them running side by side over a lengthy period. My comparisons have been made having both NTL and Sky DTV, NTL and BT telephone and NTL BB running side by side here for a lengthy time and using an ADSL connection each day.

I would welcome your ideas on where NTL is catching up in order that I can make an evaluation as to whether I agree with you or not. If you provide the evidence then I can do nothing but agree with you. Failure to provide the evidence is an admission that you are wrong.

I would love NTL to get its act together and supply the kind of service that only cable can and at a competitive price, but they are not doing this. When they do they will have my custom for sure.

By the way, what do you use for TV reception when the NTL service goes down. If the answer is "it never does" then imagine that it did, what would you use?

I too still have first hand experience of Sky Systems, as my girlfriend has Sky at her house, I use ADSL at work because we cannot get cable to our place of work so have been through numerous providers. Pipex deserving a special mention for Good business ADSL, BT Connect deserves a stern warning to stay clear of!! I maybe very lucky with my ntl service but there is absolutely why other people shouldnt get lucky too!!!

I can say that ntl will soon be releasing interactive applications within the coming months (if all goes well) my company does work in developing etv applications with Matthew Stratfold at ntls enhanced television division which is currently working on a number of projects further to which i cant really say with the risk of landing myself in it, to come to fruition when cr3 is realeased which is quite a big stepping stone in enabling more stuff to come to cable, also some rough developement is being done for ETV in Video on Demand which is a longer term project.

[ian@huth]

What NTL propose to do and what they have in the pipeline is no consolation to customers. How often have we heard NTL say "coming soon" and years later it is still coming. You can only say that NTL is catching up when they have the product out in the field and it is working.

[themelon]

Originally Posted by ianathuth

Your argument is flawed in that most people want a land line and that is £9.50 through BT or NTL. Please don't come back and say thet the telephone line is free with NTL TV packagesAlso telephone call charges are far less than NTLs using a BT line.

I read somewhere today, can't remember where but I will look, that broadband prices in the UK have fallen 25% in the past year. Have NTLs?

Still waiting for the answers to the questions you are avoiding, LOL.

Some people dont necessarily want a landline with the increasingly good mobile deals. Supposing I wanted ADSL I would have to pay 2 line rentals.

Using a BT Line (and BT Provider) call charges are not less especially if your paying £9.50 for line rental, As ive been through before, It depends on you calling patterns but ntl is pretty much equal to BT. Granted if you use another provider you can make some good savings.

Some broadband costs have fallen 25% but look at ntls competitors BT, AOL, etc who are all still charging in excess of £27.99 a month. There are deals to be found but do most of the general public bother to look, sadly not, in comparision to other big providers ntl is spot on, infact ntls pricing was years ahead of its competitors. Admittedly they may need to make alterations to the service soon to remain competitive.

But due to the lack of competition in the TV Market I couldnt change even if I did see a bargain (supposing BT repair my line!) because id rather pay more than have to endure Sky again for tv!!

[themelon]

Originally Posted by ianathuth

What NTL propose to do and what they have in the pipeline is no consolation to customers. How often have we heard NTL say "coming soon" and years later it is still coming. You can only say that NTL is catching up when they have the product out in the field and it is working.

not really because I say 'Catching Up' not caught!! But anyway

[ian@huth]

Originally Posted by themelon

Some people dont necessarily want a landline with the increasingly good mobile deals. Supposing I wanted ADSL I would have to pay 2 line rentals.

snip

I fully agree with you on that which is why I don't understand NTL not offering TV packages without the phone line for £9.50 less than the current package charge. If you ask NTL to cancel the phone line but keep the TV they say that it will cost you the same as the phone line is free. Free my ****. This is a bad decision on NTLs part as they probably lose customers for both TV and phone services instead of just phone if someone doesn't want their phone line.

[asdf]

Originally Posted by rodd

The BT line only needs reactivating (free), if the (deactivated) line were already there, which for most ntl customers it likely is.

The vast majority will likely use a landline at home, even if they have a mobile phone. Only a very few will not.

It's a worthwhile benefit, having a BT line, for the flexibility of choice there is from the wide range of very competitive suppliers, with contracts as short as one month. The choice with ntl is pretty well zero.

Ummm, but then I'd be paying for two line rentals on a phone I hardly use!

[rodd]

Originally Posted by themelon

You dont though this is my point......

On ntl you can have broadband for just £17.99 a month all inclusive.

For ADSL you need to start with paying £9.50 a month for a BT Line:

So for the cheapest ADSL Package from Gio I think, at £18.50 you will also be paying £9.50 per month, the modem costs and activations costs (where applicable)

£9.50 + 18.50 = £28 per month for even the cheapest ADSL Service, And £24.99 for Tiscallis equivilent 150k service.

Effectively like for like ntl is still the cheapest because there is no line rental for Broadband.

NTL 'broadband' at 172k download, 64k upload for £17.99.
Plus.net broadband at 500k download, 250k upload for £18.pp.

NTL's 'broadband', is not even classed as broadband, Plus.net's broadband is a true broadband.

For the £42 cost of a modem, and free reconnection of a BT line, you can have a true broadband from Plus.net, almost 3 times (2.9) faster downloading, and 4 times faster uploading than ntl.

No one would choose ntl's inferior product from the above.

As for the telephone landline.
What small percentage of BB users do not have a telephone landline, which ntl keep telling us 'get BB and free up your telephone line'?

The landline is not an extra-cost factor, for the majority.

[rodd]

Originally Posted by asdf

Ummm, but then I'd be paying for two line rentals on a phone I hardly use!

Then I'm afraid you are one of those that will lose out on the good deals available.

It's likely, only a small percentage of BB users that do not have a telephone landline, which ntl keep telling us 'get BB and free up your telephone line'.

The majority will have the advantage of all the better deals and wider choice available, by having a landline. Some would say that it would be worth getting a BT line just for the savings, choice and better service elsewhere.

[ian@huth]

A BT landline will also give you much lower call costs than NTL. The NTL 5p connection charge is an absolute ripoff. Can you get calls to the USA and Australia for only 1p per minute on NTL? You can with a BT line!

A BT line gives you choice of broadband supplier and choice of call provider.