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Old 25-06-2003, 12:46   #1
meself
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error no 0X800CCC0D on dial-up
Hi Iâ₠™m asking help for my friend who suddenly cannot connect via his dial-up modem.

He keeps getting error message 11001ÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ÃƒÂ¢Ã â€šÂ¬Ã‚Â¦Ã ’¢â‚¬Ã €šÃ‚¦ÃƒÂ¢Ã¢â₠¬Å¡Ã‚¬Ã‚¦Ã ¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚à ¦..error no 0X800CCC0D
and that †œpop.ntlworld.comÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â could not be found.

Iâ₠™ve checked all his settings and they appear to be ok.

His connection went up the creek the other night after he downloaded some Microsoft updatesââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚Â¦Ãƒà ¢Ã¢â€šÂ¬Ã‚à ‚¦.donââ ¡Ã‚¬Ã¢â€žÂ¢t ask which ones, as he canââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t remember ..whether this is totally coincidental or not we donââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know.

Andy ideas
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Old 25-06-2003, 13:13   #2
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Hi Andre, thanks for your reply

Should have explained he canââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t connect to either and itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s been that way with the same error message for a week now.

Iâ₠™ve done the usual uninstall thing and started afresh and even tried a complete new connection with manual settings and getting rid of Gearbox, without any luck

My emails fine at the mo or is that because Iâ₠™m on BB
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Old 25-06-2003, 13:25   #3
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Is he able to connect to the internet though, as in IE ?
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Old 25-06-2003, 14:05   #4
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AndreÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ÃƒÂ¢Ã â€šÂ¬Ã‚Â¦thank s for the link. Iâ₠™m not sure if he uses Norton as I know Iâ₠™ve seen a AVG scan on his system but Iâ₠™ll check.

ImbackÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ÃƒÂ¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦.no he canââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t connect through IE eitherÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ÃƒÂ¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦Ã ƒÂ¢Ã¢â€šÂ¬Ã ‚¦Ã¢ââ⠬šÂ¬Ã‚¦Ã ¢Ã¢â€šÂ¬Ã‚à ¦I canââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t remember what the error message said but again Iâ₠™ll check

Cheers
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Old 25-06-2003, 20:52   #5
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If it's WindowsXP I've read eleswhere downloading Microsoft's "Updates" CAN screw up various things .... not sure about Connections though .... though presumably a 'System Restore' would get the connection settings back, THEN you can decide whether you really need that 'Update' ?!? after all .... give it the
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Old 28-06-2003, 12:46   #6
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Update

I have reformatted my friends system and all that is on there is W98 and the necessary driversââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚Â¦Ãƒà ¢Ã¢â€šÂ¬Ã‚à ‚¦..nothing else.

He can connect via IE ok but not Outlook Express and he gets the same error message as before:-

†œerror message 11001ÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ÃƒÂ¢Ã â€šÂ¬Ã‚Â¦Ã ’¢â‚¬Ã €šÃ‚¦ÃƒÂ¢Ã¢â₠¬Å¡Ã‚¬Ã‚¦Ã ¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚à ¦..error no 0X800CCC0D
and that †œpop.ntlworld.comÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â could not be found.ÃƒÂ¢Ã¢â€šà ¬Ã‚Â

Puzzleling
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Old 28-06-2003, 12:58   #7
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Quote:
Originally posted by meself
He can connect via IE ok but not Outlook Express and he gets the same error message as before:-

†œerror message 11001ÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ÃƒÂ¢Ã â€šÂ¬Ã‚Â¦Ã ’¢â‚¬Ã €šÃ‚¦ÃƒÂ¢Ã¢â₠¬Å¡Ã‚¬Ã‚¦Ã ¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚à ¦..error no 0X800CCC0D
and that †œpop.ntlworld.comÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â could not be found.ÃƒÂ¢Ã¢â€šà ¬Ã‚Â

Puzzleling
Thats just because NTL emails down at the moment.

(and for the forseeable future )
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Old 28-06-2003, 12:59   #8
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Hi

You'll have to delete the account then put it back in.

To do this click onto Tools>accounts>mail - remove.


1) Open Outlook Express and click on 'Tools' > 'Accounts'.
2) Click on 'Add' > 'Mail' and follow the instructions onscreen, using the 'I already have an email address that I'd like to use' option.
3) You will need the following information:

Incoming (POP3) Mail Server: pop.ntlworld.com
Outgoing (SMTP) Mail Server): smtp.ntlworld.com
The servers do not use SPA (Secure Password Authentication).

4) Click on †˜Toolsâà ¢â€šÂ¬Ã¢â€ŠÂ¢ > †˜Accounts⠃¢â€šÂ¬Ã¢â€ žÂ¢.
5) Select your Ntlworld account and †˜Propertiesà€ââ₠¬Å¾Ã‚¢.
6) Select the †˜Connection Tabââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢. Make sure †˜Always connect to this account usingÃƒÂ¢Ã¢â€šà ¬Ã¢â€žÂ¢ is ticked and your ntlworld connection is selected.
7) Choose †˜Applyâà ¢â€šÂ¬Ã¢â€ŠÂ¢ > †˜OkÃ¢à‚¬â„à ‚¢ and close the internet accounts.


Hope this helps.

:p
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Old 28-06-2003, 13:06   #9
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Quote:
Originally posted by Steve_NTL
Thats just because NTL emails down at the moment.

(and for the forseeable future )
Mail servers should now be ok.:p
If you are still haveing problems I suggest you do what I've posted above, first, before calling tech support.:p
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Old 28-06-2003, 19:21   #10
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Hi ntlrebel

To be frank I can virtually input those settings with my eyes closed Iâ₠™ve done it so many timesÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ †¦âââ €šÂ¬Ã‚¦Ã ‚¢Ã¢â€šÂ¬Ã†Â¦.well perhaps a slight exaggeration but formatting the hard drive was my last resort as I was completely out of ideaââ‚ ¬Ã¢â€žÂ¢s (not very hard really) and even a manual connection without gearbox got the same error message.

So I thought format and start afresh..... .... but to no avail
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Old 28-06-2003, 20:31   #11
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could always try imap.ntlworld.com
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Old 29-06-2003, 21:47   #12
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Just thought Iâ₠™d post back to say we did yet another complete uninstall and re-installââ‚à ‚¬Ã‚¦ †¦âââ €šÂ¬Ã‚¦Ã ‚¢Ã¢â€šÂ¬Ã†Â¦ÃƒÂ¢Ã¢â€ŠÂ¬Ã‚¦Ã¢à ƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦ †¦.and it workedÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦ †¦âââ €šÂ¬Ã‚¦Ã ‚¢Ã¢â€šÂ¬Ã†Â¦ÃƒÂ¢Ã¢â€ŠÂ¬Ã‚¦Ã¢à ƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦ ..my head

Thanks to all for your helpââ‚ ¬Ã‚¦Ã¢â Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ ’¢â‚¬Ã⠀šÃ‚¦ÃƒÂ¢Ã¢â₠šÂ¬Ã‚¦Ã ¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ ¦.much appreciated

Cheers
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Old 03-06-2005, 04:33   #13
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Unhappy Re: error no 0X800CCC0D HOTMAIL USING OUTLOOK
mY E-MAIL HAS BEEN WORKING OVER 1 YEAR AND NOW i'M GETTING THIS ERROR MESSAGE. mY INTERNET CONNECTION IS GOOD, NO SETTINGS CHANGED, ANY IDEAS?
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Old 03-06-2005, 14:37   #14
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Re: error no 0X800CCC0D on dial-up
Are you using Outlook or Outlook Express?
0D is the 'cannot find server' errror. What server are you trying to connect to? Do you have any firewall or antivirus software?

[edit]BTW.. why dig up up a topic in the phone/dialup forum that's years old rather than starting a new one in the web/email forum? And your caps lock key is on.[/edit]
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Old 03-06-2005, 19:34   #15
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Re: error no 0X800CCC0D on dial-up
I am using outlook and have my hotmail account set up on it. I get my regular e-mail accounts, but when it tries to connect to the hotmail account it get this error message (0x800ccc0d can not locate server). I then have to get my hotmail thru internet explorer. Any ideas
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