error no 0X800CCC0D on dial-up
 

Hi Iâ₠¬ÃƒÆ’¢â€žÂ¢m asking help for my friend who suddenly cannot connect via his dial-up modem.

He keeps getting error message 11001ââ‚ƚ¬Ã‚¦Ã¢à¢ÃƒÂ¢Ã¢â€šÂ¬Ã…¡Ã‚¬Ã‚¦Ãà †â€™Ãƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ãà ¢â‚¬Å¡Ãƒâ€šÃ‚¦ÃƒÆ’¢âââ‚ ¬Å¡Ã‚¬Ã‚¦ÃÂà ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ƚ¦..error no 0X800CCC0D
and that †œpop.ntlworld.comÃÆ⠀™Ãƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ãâ⠂¬Å¡Ãƒâ€šÃ‚Â� could not be found.

Iâ₠¬ÃƒÆ’¢â€žÂ¢ve checked all his settings and they appear to be ok.

His connection went up the creek the other night after he downloaded some Microsoft updatesââ‚à ‚¬Ã‚¦Ã¢Ãà ‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¦ÃƒÆ ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ ’‚¦Ã¢âââ⠀šÂ¬Ã…¡Ã‚¬Ã‚¦Ãƚ¢Ã¢â€šÂ¬Ã‚à ‚¦.donâââ€Å ¡Ã‚¬Ã¢â€žÂ¢t ask which ones, as he canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t remember ..whether this is totally coincidental or not we donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know.:shrug:

Andy ideas

Hi Andre, thanks for your reply

Should have explained he canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t connect to either and itââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s been that way with the same error message for a week now.

Iâ₠¬ÃƒÆ’¢â€žÂ¢ve done the usual uninstall thing and started afresh and even tried a complete new connection with manual settings and getting rid of Gearbox, without any luck

My emails fine at the mo or is that because Iâ₠¬ÃƒÆ’¢â€žÂ¢m on BB

Is he able to connect to the internet though, as in IE ?

Andreââ‚ƚ¬Ã‚¦Ã¢à¢ÃƒÂ¢Ã¢â€šÂ¬Ã…¡Ã‚¬Ã‚¦thank s for the link. Iâ₠¬ÃƒÆ’¢â€žÂ¢m not sure if he uses Norton as I know Iâ₠¬ÃƒÆ’¢â€žÂ¢ve seen a AVG scan on his system but Iâ₠¬ÃƒÆ’¢â€žÂ¢ll check.

Imbackââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦.no he canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t connect through IE eitherââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦Ã ƒÂ¢Ã¢â€šÂ¬Ã ‚¦Ã¢ââ↚¬Å¡Ã‚¬Ã‚¦Ã ¢Ã¢â€šÂ¬Ã‚Ã⠀šÃ‚¦I canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t remember what the error message said but again Iâ₠¬ÃƒÆ’¢â€žÂ¢ll check

Cheers

If it's WindowsXP I've read eleswhere downloading Microsoft's "Updates" CAN screw up various things .... not sure about Connections though .... though presumably a 'System Restore' would get the connection settings back, THEN you can decide whether you really need that 'Update' ?!? after all .... give it the http://www.imahosting.com/sigs/mtof.gif :D

Update

I have reformatted my friends system and all that is on there is W98 and the necessary driversââ‚à ‚¬Ã‚¦Ã¢Ãà ‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¦ÃƒÆ ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ ’‚¦Ã¢âââ⠀šÂ¬Ã…¡Ã‚¬Ã‚¦Ãƚ¢Ã¢â€šÂ¬Ã‚à ‚¦..nothing else.

He can connect via IE ok but not Outlook Express and he gets the same error message as before:-

†œerror message 11001ââ‚ƚ¬Ã‚¦Ã¢à¢ÃƒÂ¢Ã¢â€šÂ¬Ã…¡Ã‚¬Ã‚¦Ãà †â€™Ãƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ãà ¢â‚¬Å¡Ãƒâ€šÃ‚¦ÃƒÆ’¢âââ‚ ¬Å¡Ã‚¬Ã‚¦ÃÂà ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ƚ¦..error no 0X800CCC0D
and that †œpop.ntlworld.comÃÆ⠀™Ãƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ãâ⠂¬Å¡Ãƒâ€šÃ‚Â� could not be found.ââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚ÂÂ�

Puzzleling :shrug:

Thats just because NTL emails down at the moment.

(and for the forseeable future ;))

Hi

You'll have to delete the account then put it back in.

To do this click onto Tools>accounts>mail - remove.


1) Open Outlook Express and click on 'Tools' > 'Accounts'.
2) Click on 'Add' > 'Mail' and follow the instructions onscreen, using the 'I already have an email address that I'd like to use' option.
3) You will need the following information:

Incoming (POP3) Mail Server: pop.ntlworld.com
Outgoing (SMTP) Mail Server): smtp.ntlworld.com
The servers do not use SPA (Secure Password Authentication).

4) Click on †˜Toolsâà ¢â€šÂ¬Ã¢â€Š¾Ãƒâ€šÃ‚¢ > †˜Accountsâà ƒÆ’¢â€šÂ¬Ã¢â€ žÂ¢.
5) Select your Ntlworld account and †˜Propertiesà¢ÃƒÆ’¢â€šÂ¬Ã¢ââ‚ ¬Å¾Ã‚¢.
6) Select the †˜Connection Tabââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢. Make sure †˜Always connect to this account usingââ‚ƚ¬Ã¢â€žÂ¢ is ticked and your ntlworld connection is selected.
7) Choose †˜Applyâà ¢â€šÂ¬Ã¢â€Š¾Ãƒâ€šÃ‚¢ > †˜Okâà¢ÃƒÂ¢Ã¢â€šÂ¬Ã…¡Ã‚¬Ã¢â€žÃ ‚¢ and close the internet accounts.


Hope this helps.

:p

Mail servers should now be ok.:p
If you are still haveing problems I suggest you do what I've posted above, first, before calling tech support.:p

Hi ntlrebel

To be frank I can virtually input those settings with my eyes closed Iâ₠¬ÃƒÆ’¢â€žÂ¢ve done it so many timesââ‚ƚ¬Ã‚¦:D †¦âââ €šÂ¬Ã‚¦Ãà ƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã ¡Ãƒâ€šÃ‚¦.well perhaps a slight exaggeration but formatting the hard drive was my last resort as I was completely out of ideaââ‚ ¬Ã¢â€žÂ¢s (not very hard really) and even a manual connection without gearbox got the same error message.

So I thought format and start afresh.....:smokin: .... but to no avail :shrug:

could always try imap.ntlworld.com

Just thought Iâ₠¬ÃƒÆ’¢â€žÂ¢d post back to say we did yet another complete uninstall and re-installââ‚à ‚¬Ã‚¦:rolleyes: †¦âââ €šÂ¬Ã‚¦Ãà ƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã ¡Ãƒâ€šÃ‚¦ÃƒÆ’¢â ¡Ãƒâ€šÃ‚¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã ƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦ †¦.and it workedââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦:shrug: †¦âââ €šÂ¬Ã‚¦Ãà ƒâ€šÃ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã ¡Ãƒâ€šÃ‚¦ÃƒÆ’¢â ¡Ãƒâ€šÃ‚¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã ƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦ ..my head:spin: :spin: :spin:

Thanks to all for your helpââ‚ ¬Ã‚¦Ã¢â ‚¬Â¦ÃÆ ’¢â‚¬Ãâ €šÃ‚¦ÃƒÂ¢Ã¢â₠¬Ã…¡Ã‚¬Ã‚¦Ã ¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ ¦.much appreciated:wavey:

Cheers


:smokin:

Re: error no 0X800CCC0D HOTMAIL USING OUTLOOK
 

mY E-MAIL HAS BEEN WORKING OVER 1 YEAR AND NOW i'M GETTING THIS ERROR MESSAGE. mY INTERNET CONNECTION IS GOOD, NO SETTINGS CHANGED, ANY IDEAS?

Re: error no 0X800CCC0D on dial-up
 

Are you using Outlook or Outlook Express?
0D is the 'cannot find server' errror. What server are you trying to connect to? Do you have any firewall or antivirus software?

[edit]BTW.. why dig up up a topic in the phone/dialup forum that's years old rather than starting a new one in the web/email forum? And your caps lock key is on.[/edit]

Re: error no 0X800CCC0D on dial-up
 

I am using outlook and have my hotmail account set up on it. I get my regular e-mail accounts, but when it tries to connect to the hotmail account it get this error message (0x800ccc0d can not locate server). I then have to get my hotmail thru internet explorer. Any ideas