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Ever get the feeling that all the big tech and communications companies are slowly reducing their complaints and issues departments until - god forbid - we end up with one large AI driven contact point, where the answers will simply consist of:
A) have you turned it off and back on?
B) delete cookies and re-install the app.
C) we are aware of the issue and working hard to resolve it.
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If knowledge is power, how come those in power seem so stupid?
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