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Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by rainer
Just rang customer services and told them that the engineer didn't give me the router and he said that he will put a claim in or something and that an engineer will bring it round within 7 days? Does that sound about right? Also I was told the Sky Premium HD channels are NOT free on VIP50??
They should have just sent one out by courier as I will be surprised if a engineer delivers it.
They should have just sent one out by courier as I will be surprised if a engineer delivers it.
It has happened in the past, 6mths ago my dongle gave up and I was mistakenly sent a replacement router instead, An engieer called to do a swap a few days later.
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by pip08456
It has happened in the past, 6mths ago my dongle gave up and I was mistakenly sent a replacement router instead, An engieer called to do a swap a few days later.
Good service IMO
That is quite rare as engineers tend not to deliver equipment.
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