Broadband pricing rant. - Page 2

**Hugh** · 18-05-2011, 14:24

Quote:

Originally Posted by Gary L

You'll know Carl, then

Not in the biblical sense, hopefully......

Hot_slim_buxom · 18-05-2011, 14:25

Quote:

Originally Posted by Gary L

You'll know Carl, then

lol....if only you knew.

pip08456 · 18-05-2011, 14:27

Quote:

Originally Posted by Hot_slim_buxom

Ok no one cares why you left VM. Leave VM customers alone go and help people on your current Isp.

Nothing worse than a ex customer who cant move on..LET IT GO PIP....VM is no longer something you need to think or worry about.

What makes you think I cannot still help anyone here?

Quote:

Originally Posted by Hugh

Not in the biblical sense, hopefully......

Thankfully not

Sirius · 18-05-2011, 14:54

Quote:

Originally Posted by Hot_slim_buxom

Ok no one cares why you left VM. Leave VM customers alone go and help people on your current Isp.

Nothing worse than a ex customer who cant move on..LET IT GO PIP....VM is no longer something you need to think or worry about.

I think its you that needs to CHILL

End of the day the customer has been given an option, They have the choice to take whats on offer or phone back and hope they get a better offer or move providers. So instead of everyone trying to win points of each other try HELPING the OP

TJS · 18-05-2011, 15:10

Quote:

Originally Posted by cooltt18

I'm not sure if this is the correct place to put this but could i just get some points of view please.

My current package is Â£33 for TV L and BB L(10 megs).
i don't watch TV much so wanted a better deal because i keep getting their promo fliers throught the door.

Anyway after going through to account closures because i'm not happy paying that for just 2 services the quite abrupt woman from this country started slagging off all other BB providers etc. and saying i won't get BB for lower than Â£21 from Virgin or anyone else. After pointing out she was wrong and giving her examples of Sky and BT we finally settled on just BB L for Â£21 but i'm still not happy because she hasn't done me any favours really. Also she said they will collect my TV equipment in a month.

Two questions
After the 12month contract i thought the equipment is mine and should i just call back and cancel the BB too and see if they give me a better offer?

Its a good deal, other isp costs don't tent to include the price of line rental; and it's very rare to get close to advertised speeds on DSL

---------- Post added at 16:10 ---------- Previous post was at 15:57 ----------

e.g. on B.T. We used to pay Â£28.00 for Option 3 up to 20 mb DSL (only isp available in the area i used to live) then Â£10 line rental ontop of that. Â£38 total

That is my speedtest result just before moving to virgin

Virgin media up to 50 MB Â£25 a month; Â£12.50 line rental Â£37.50

*edited so both speedtests are on the same server for reference

Now seriously. which one looks better value now. virgin media is down right the best isp in england.

torrents ive seen transfer at 6.2 MB/s any time of the day people complain about virgin limiting p2p; but i have not hd this at all on virgin, on BT a torrent would max out at 64 Kb/s

Your line speed on dsl is determined by so many factors most of which are not controllable by your isp (unless you are with BT; for example and then they charge you call out fees) so your line speed can suffer.

The dreaded "10 day settling in" on dsl, where you get high speed and then suddenly see your internet speed plummet as an automated system decides your phoneline is too poor quality.

Customer services on Virgin; while they may be based in india the people are understandable and polite, unlike tiscali, AOL, BT which we have had in the past.

People on virgin who complain about there speeds or prices who have never been with an isp other then virgin before will be in for a big shock when they see what else is up for offer.

pip08456 · 18-05-2011, 15:28

You get 50Mb down and 4.60 up, I average 38 down and 8 up. As upload is more important to me then for me BT is better. That's just my needs not everyone elses.

At the end of this year BT are going to be doulbling the speeds obviously to compete with VM's 100Mb offering.

Be are currently rated the best ISP by the ISPA.

Horses for courses.

Hot_slim_buxom · 18-05-2011, 15:31

Quote:

Originally Posted by pip08456

You get 50Mb down and 4.60 up, I average 38 down and 8 up. As upload is more important to me then for me BT is better. That's just my needs not everyone elses.

At the end of this year BT are going to be doulbling the speeds obviously to compete with VM's 100Mb offering.

Be are currently rated the best ISP by the ISPA.

Horses for courses.

I think your post would be more useful in the "OTHER ISP" section or another forum.

pip08456 · 18-05-2011, 15:34

As I was replying to a post by TJS in this thread it would be a bit pointless putting it elsewhere.

Hot_slim_buxom · 18-05-2011, 15:38

Quote:

Originally Posted by pip08456

As I was replying to a post by TJS in this thread it would be a bit pointless putting it elsewhere.

Oh ok. but by the time BT are offering 100/10 vm Will be rollng out 200/20. Virginmedia is an outstanding service through and through.

They may suffer problems due to being at the cutting edge in the UK but atleast they try.Oh and im a real life VM CUSTOMER

Sirius · 18-05-2011, 15:39

Quote:

Originally Posted by Hot_slim_buxom

I think your post would be more useful in the "OTHER ISP" section or another forum.

And yours in "How to make friends and influence people"

I have never put a user on ignore until the other week and that was telford cable but like buses when you want one 2 come along at the same time and i now have 2 on ignore

pip08456 · 18-05-2011, 15:43

Quote:

Originally Posted by Hot_slim_buxom

Oh ok. but by the time BT are offering 100/10 vm Will be rollng out 200/20. Virginmedia is an outstanding service through and through.

They may suffer problems due to being at the cutting edge in the UK but atleast they try.Oh and im a real life VM CUSTOMER

At no time have I said VM are a bad ISP!

Hot_slim_buxom · 18-05-2011, 15:48

Quote:

Originally Posted by pip08456

At no time have I said VM are a bad ISP!

Wahooo we agree. Virginmedia are a good ISP.

cooltt18 · 18-05-2011, 15:49

OK then thanks for all the replies i can't be bothered to go another 5 rounds with their customer service.

i've had a good look round and Â£21 is't that bad for unlimited DL etc..I just don't see why they should charge Â£21 for just broadband when you can have all 3 services for Â£30 or whatever. Same cable and all that.

Thanks again.

pip08456 · 18-05-2011, 15:52

Quote:

Originally Posted by Hot_slim_buxom

Wahooo we agree. Virginmedia are a good ISP.

And?

---------- Post added at 16:52 ---------- Previous post was at 16:51 ----------

Quote:

Originally Posted by cooltt18

OK then thanks for all the replies i can't be bothered to go another 5 rounds with their customer service.

i've had a good look round and Â£21 is't that bad for unlimited DL etc..I just don't see why they should charge Â£21 for just broadband when you can have all 3 services for Â£30 or whatever. Same cable and all that.

Thanks again.

That's due to bundle discounts.

Hot_slim_buxom · 18-05-2011, 15:52

Quote:

Originally Posted by cooltt18

OK then thanks for all the replies i can't be bothered to go another 5 rounds with their customer service.

i've had a good look round and Â£21 is't that bad for unlimited DL etc..I just don't see why they should charge Â£21 for just broadband when you can have all 3 services for Â£30 or whatever. Same cable and all that.

Thanks again.

Well dont forget VM upto 10Mb is probably very very close to 10Mb. Bt upto 10mb may well be 1mb.

Also if you have 10Mba nd phone its around Â£25 so thats a pretty good deal for unlimited 10mb which will probably be atleast 8.5mb.