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Virginmedia huge outage
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Old 22-08-2025, 19:03   #31
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Re: Virginmedia huge outage
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Originally Posted by SnoopZ View Post
Make sure you have registered for some compensation when doing the service status check.
Yep, have done that.
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Old Yesterday, 15:36   #32
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Re: Virginmedia huge outage
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Originally Posted by SnoopZ View Post
Just switched on my TV and all channels are garbled mess, can't even log into my account.

Anyone else affected here?

https://downdetector.co.uk/status/virgin-media/

https://www.thesun.co.uk/money/36316...ia-out-issues/
All ok here in Glasgow
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Old Yesterday, 15:59   #33
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Re: Virginmedia huge outage
Problems getting to anything to do with my account. Ongoing issue, in to 3rd week. it seems don't have an account with virgin. Strange they are taking monies from my bank!
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Old Yesterday, 17:04   #34
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Re: Virginmedia huge outage
Stop paying, they'll soon find the account then ...
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Old Yesterday, 17:10   #35
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Re: Virginmedia huge outage
They changed the login procedure a few weeks ago and you can't login until you switch over.

Quote:
Originally Posted by Itshim View Post
Problems getting to anything to do with my account. Ongoing issue, in to 3rd week. it seems don't have an account with virgin. Strange they are taking monies from my bank!
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Old Yesterday, 17:29   #36
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Re: Virginmedia huge outage
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Originally Posted by ozsat View Post
They changed the login procedure a few weeks ago and you can't login until you switch over.
Yes however it's something that I and it appears quite a few others(according to the agent) can't do. You go to register, enter e mail and password, it can't confirm. Use another way, says its will send confirmation to e mail. That never arrives it is a reported incident.
Need to add that I had it the past followed the new login. This all started at the same time a broad band problems. However it's been flaky since the change over.
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