You are here: Home | Forum | My.virginmedia.com services screen
You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Anyone know how far behind the system is to the live account? I only ask as the services shown are still showing my old package after just upgrading on the phone to a new one.. The billing is showing the extra charges but I'm reticent to use the new package features before it shows on my.vm just in case I get charged and have to chase down billing
Services: Virgin Media Phone, 10Meg Internet & TV & phone package.
Posts: 244
Re: My.virginmedia.com services screen
It must be about a month behind, as we had to wait over a month for the refund we were due, after cancelling the films package from our account.
Which itself was weird, as they were charging us £27. 50 for the films, yet they said it would be £22 extra, when we first added them six months earlier?
Anyone know how far behind the system is to the live account? I only ask as the services shown are still showing my old package after just upgrading on the phone to a new one.. The billing is showing the extra charges but I'm reticent to use the new package features before it shows on my.vm just in case I get charged and have to chase down billing
Should be no more than 24 hours
Quote:
Originally Posted by Gadgie
It must be about a month behind, as we had to wait over a month for the refund we were due, after cancelling the films package from our account.
Which itself was weird, as they were charging us £27. 50 for the films, yet they said it would be £22 extra, when we first added them six months earlier?
You always get the credit to the next available bill
Join CF
You are here: 
