Cancelling Broadband, what happens to email ?
04-12-2011, 11:47
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#1
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Inactive
Join Date: May 2004
Posts: 308
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Cancelling Broadband, what happens to email ?
Been having a speed/latency issues with my 30Mb broadband service for a while now and most evenings/weekends a lot of streaming/gaming/video services are unusable. VM can't give any info on when it will be fixed.
So I'm sadly thinking of cancelling. I just want to know if I cancel my broadband what happens with my email boxes. Presumably I would keep my main ID because it's linked to the VM billing etc. that I would need for account management etc. (TV/Phone services).
Would I lose associated/additional email boxes tho ?
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04-12-2011, 11:51
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#2
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Guest
Location: newcastle upon tyne
Services: Sky Q silver bundle
Sky Q 2TB box
Sky Q mini box
Sky fibre unlimited
Sky Talk evenings and week
Posts: n/a
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Re: Cancelling Broadband, what happens to email ?
Quote:
Originally Posted by ntl.wotcha
Been having a speed/latency issues with my 30Mb broadband service for a while now and most evenings/weekends a lot of streaming/gaming/video services are unusable. VM can't give any info on when it will be fixed.
So I'm sadly thinking of cancelling. I just want to know if I cancel my broadband what happens with my email boxes. Presumably I would keep my main ID because it's linked to the VM billing etc. that I would need for account management etc. (TV/Phone services).
Would I lose associated/additional email boxes tho ?
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having moved house to a non cabled area (now with BT) i ended my contract with VM and my email has remained the same no difference whatsoever
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04-12-2011, 11:55
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#3
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 65
Services: Every Weekend
Posts: 16,976
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Re: Cancelling Broadband, what happens to email ?
Quote:
Originally Posted by ntl.wotcha
Been having a speed/latency issues with my 30Mb broadband service for a while now and most evenings/weekends a lot of streaming/gaming/video services are unusable. VM can't give any info on when it will be fixed.
So I'm sadly thinking of cancelling. I just want to know if I cancel my broadband what happens with my email boxes. Presumably I would keep my main ID because it's linked to the VM billing etc. that I would need for account management etc. (TV/Phone services).
Would I lose associated/additional email boxes tho ?
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Quote:
Originally Posted by martyh
having moved house to a non cabled area (now with BT) i ended my contract with VM and my email has remained the same no difference whatsoever
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It is supposed to be turned off after so many days but i have heard to many stories of it having not been.
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04-12-2011, 12:35
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#4
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Guest
Location: newcastle upon tyne
Services: Sky Q silver bundle
Sky Q 2TB box
Sky Q mini box
Sky fibre unlimited
Sky Talk evenings and week
Posts: n/a
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Re: Cancelling Broadband, what happens to email ?
Quote:
Originally Posted by Sirius
It is supposed to be turned off after so many days but i have heard to many stories of it having not been.
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do still have VM mobile phones though if that makes a difference
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04-12-2011, 21:18
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#5
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: Cancelling Broadband, what happens to email ?
The process is being worked on, but will be 90 days following a disconnect.
Anyone who has not been a VM customer for longer is risking losing their email at any time, so I would either come back to VM, or sort out another address.
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04-12-2011, 22:09
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#6
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,169
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Re: Cancelling Broadband, what happens to email ?
Its a shame there is no way to merge your account into an existing google account. Its a pain in the bum going via VM's wonky front end.
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05-12-2011, 00:28
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#7
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Inactive
Join Date: Apr 2006
Location: Manchester, UK
Services: ClearFibre Internet, Vodafone mobile Google Pixel 4
Posts: 9,699
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Re: Cancelling Broadband, what happens to email ?
I joined Telewest in the late 90's and had a Blueyonder e-mail address. I left them in 2004 & the address only stopped working earlier this year.
Plenty of time to get a new one... 
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05-12-2011, 00:38
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#8
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Inactive
Join Date: Jan 2008
Posts: 954
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Re: Cancelling Broadband, what happens to email ?
I believe that the law requires them to securely dispose of any emails (privacy laws), so they probably print them out, then pass them through a shredder.
Just joking.
No clue really.
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