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Little explanation on bill.
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Old 23-02-2007, 19:56   #1
GeoffB
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Little explanation on bill.

Virgin Media have sent me my bill. I agree with everything, but don't understand the following line. Anybody?

TW BB M TV XL Saving -£8.50
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Old 23-02-2007, 20:07   #2
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Re: Little explanation on bill.

Quote:
Originally Posted by GeoffB View Post
Virgin Media have sent me my bill. I agree with everything, but don't understand the following line. Anybody?

TW BB M TV XL Saving -£8.50
its a discount!
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Old 23-02-2007, 20:21   #3
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Re: Little explanation on bill.

TW BB M = 2meg (ex telewest)
TV XL = urm.. can't remember what it was called on telewest before, Family pack or similar i think...

But as dcclanuk said - you are getting a bundling discount!
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Old 23-02-2007, 21:35   #4
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Re: Little explanation on bill.

That all makes sense, except that I was with NTL!!
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Old 24-02-2007, 04:28   #5
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Re: Little explanation on bill.

talk weekend, 2mb BB and what used to be the family pack discount
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Old 24-02-2007, 07:29   #6
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Re: Little explanation on bill.

I actually have 4Mb broadband (3965Mb download at 6 this morning - not bad, eh?). So should I be getting a bigger discount? I think that the £39.50 I pay (which includes all the movie channels) is pretty good value really, especially as we do loads of long-distance phoning at the weekend. Do Virgin negotiate on broadband prices though? When I told BT that I was getting cable BB, they gave me a big reduction if I agreed to a new 12 month contract. So I kept it as a backup.
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Old 24-02-2007, 11:22   #7
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Re: Little explanation on bill.

If you are paying 39.50 for 4mb, movie channels, and evenings and week-ends, you have a pretty good deal - asking for more discount may be regarded as extracting the urine, without use of a catheter.
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Old 24-02-2007, 11:56   #8
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Re: Little explanation on bill.

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Originally Posted by GeoffB View Post
That all makes sense, except that I was with NTL!!
I've got a similar discount (says TW but I'm ex-ntl) - I wouldn't complain about it though!.. lol.
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Old 24-02-2007, 12:25   #9
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Re: Little explanation on bill.

TW = talk weekend
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Old 24-02-2007, 14:19   #10
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Re: Little explanation on bill.

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Originally Posted by lostandconfused View Post
TW = talk weekend
really? oh! that makes more sense I think!
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Old 24-02-2007, 16:33   #11
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Re: Little explanation on bill.

Thanks for all that. I receive an email notification and a paper bill for my broadband monthly direct debit. Is that normal?
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Old 24-02-2007, 16:35   #12
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Re: Little explanation on bill.

Quote:
Originally Posted by GeoffB View Post
Thanks for all that. I receive an email notification and a paper bill for my broadband monthly direct debit. Is that normal?
I dont receive either, but after talking to retentions, apparently I will start receiving a paper bill too now!
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Old 24-02-2007, 16:35   #13
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Re: Little explanation on bill.

Should have said that the £39.50 mentioned above doesn't include broadband.
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Old 25-02-2007, 03:08   #14
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Re: Little explanation on bill.

does TEW mean talk evenings and weekends then?
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Old 25-02-2007, 11:01   #15
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Re: Little explanation on bill.

Quote:
Originally Posted by lauzjp View Post
does TEW mean talk evenings and weekends then?
yep and TU is now what talk unlimited 24 used to be
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