Quote:
Originally Posted by Stephen
Not refering to the above customer, but an existing customer is an existing customer. It doesn't matter how long they have been customers.  |
Your joking right
The above were not a customer as they had no services when called.......
The system should only be calling those who already have services (don't matter how long for but really should be in order of length of subscription for fairness) those with no service installed should be classed as new customers as thats what they are.
Anything else is against what VM are stating is happening.