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Old 02-03-2004, 19:02   #1
Alanmelon
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Channel Loss

Ok, it started about 10 minutes ago with the loss of a few channels - nothing strange there thought I.
Did a reset, and now they're all gone! No errors.
Anyone else having this prob. Am in Norwich area.
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Old 02-03-2004, 19:07   #2
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Re: Channel Loss

sorry for asking , do you mean all your channels are gone or what
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Old 02-03-2004, 19:12   #3
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Re: Channel Loss

Yeah, thats what I meant, but after a 0.5 second wait on the CS line a nice lady has rebooted my box and all is well.
- Thread redundant (or we could turn it into a "ntl implicated in another 'happy customer' shocker")
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Old 02-03-2004, 19:27   #4
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Re: Channel Loss

Quote:
Originally Posted by Alanmelon
Yeah, thats what I meant, but after a 0.5 second wait on the CS line a nice lady has rebooted my box and all is well.
- Thread redundant (or we could turn it into a "ntl implicated in another 'happy customer' shocker")



whatever , you are sorted nice and quick , nice one ntl i reckon
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Old 03-03-2004, 00:15   #5
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Re: Channel Loss

i had the same problems called cs faults they said there was a problem in the 405 area what ever that ment and it happened about 3pm this afternoon tuesday etc after 1/2 hr all was fine still dont know what they were doing but really dont care as all is fine now.

maybe working on something ? who knows
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Old 03-03-2004, 02:04   #6
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Re: Channel Loss

Quote:
Originally Posted by sirsimon
i had the same problems called cs faults they said there was a problem in the 405 area what ever that ment and it happened about 3pm this afternoon tuesday etc after 1/2 hr all was fine still dont know what they were doing but really dont care as all is fine now.

maybe working on something ? who knows
405 is the number of the franchise where you live. There was a loss of pics in the whole 405 area, not sure what caused it or what fixed it
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