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hi can anyone comfirm if when NTL come to collected there stuff I will get an offical receipt from them to say that the equipment was collected. With my recent problems with NTL I not want to take anychance I want to make sure I am covered. shame it has to come to this after beening a customer for 4years NTL hope you get your CS sort out asap or I can see more leaving like myself
Oh like the one where engineer comes to replace a faulty box due to a fault the customer reported and then customer gets a demand they pay £500 for the box !
Oh like the one where engineer comes to replace a faulty box due to a fault the customer reported and then customer gets a demand they pay £500 for the box !
I never got a receipt when I gave them mine.. then again I never asked
Services: I no longer receive cable services, I blame the inept accounts dept for that.
Posts: 3,731
Re: Collection of NTL equipment
You have the right to refuse to let any equipment leave your possesion without proof of reciept.
If an engineer turns up & says he has forgotten or does not have his "reciept book" you can profer a preprinted piece of paper with all the items listed, saying that they were collected from you & get him to sign & print his name on it.
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