Do I leave feedback or not?

Sony Ericsson · 06-06-2006, 18:32

I bought a iem from eBay that Royal Mail admitted losing. I now have a claim in with them.

Not the seller knows the item was lost. But she asking to leave feedback for her for the item. Now i know it was not her fault for the loss but I never saw the package so it could of been faulty or anything.

Now what do i do?

Russ · 06-06-2006, 18:36

Moved to Lifestyle.

I reckon you should leave positive feedback but mention the item got lost in transit as the seller took care of their end of the bargain.

Paul K · 06-06-2006, 18:40

Leave a neutral feedback, Royal Mail lost it not her and it may have been a perfectly good item that you would have been happy with.

Kliro · 06-06-2006, 18:41

I think that the seller is meant to refund you and then take it up themselves with the Royal mail, I wouldn't leave any feedback until you've got the money or the item off someone.

etccarmageddon · 06-06-2006, 18:43

if you dont end up out of pocket then leave positive feedback otherwise the seller has a cheek.

greencreeper · 06-06-2006, 18:50

We're a funny lot us humans. We say, "I don't know how to say..." or "I don't know what to say..." and then we say it

Sony Ericsson · 06-06-2006, 19:11

Quote:

Originally Posted by etccarmageddon

if you dont end up out of pocket then leave positive feedback otherwise the seller has a cheek.

Well I do have a claim with Royal mail now as the seller said its not her problem. She has asked 2 times now within 24 hours for feedback.

I have not left any yet

peanut · 06-06-2006, 19:16

If you're lucky you might get a book of 6 2nd class stamps from royal mail for losing your package.

Unless you added insurance, if not stamps it is, lol.

Kliro · 06-06-2006, 19:19

I definately wouldn't leave feedback then if she's so desperate for it, and afaik it IS her problem until you get the item.

Edit; Ive had a quick look on ebay Q&A's and it says its always the sellers responciability, so she should be refunding you!

Sony Ericsson · 06-06-2006, 19:29

Quote:

Originally Posted by Kliro

I definately wouldn't leave feedback then if she's so desperate for it, and afaik it IS her problem until you get the item.

Edit; Ive had a quick look on ebay Q&A's and it says its always the sellers responciability, so she should be refunding you!

Got a link to that i might email it her

Halcyon · 06-06-2006, 19:29

If the seller helped you sort it out and prodvided you with the certiice of delivery for your compensation claim, then post positive feedback as they have been helpful.
If however the seller hasn't done much to help, post Neutral.

Sony Ericsson · 06-06-2006, 19:40

Quote:

Originally Posted by Halcyon

If the seller helped you sort it out and prodvided you with the certiice of delivery for your compensation claim, then post positive feedback as they have been helpful.
If however the seller hasn't done much to help, post Neutral.

This is what she said

Quote:

Originally Posted by Seller

royal mail are getting worse, there is nothing i can do from here, if i get it back here i will repost it to you, but i can not refund you as i have proof that it is at your post office, if i were you i would kick at the post office as they have got to have it somewhere.thanks

etccarmageddon · 06-06-2006, 19:47

Quote:

Originally Posted by Sony Ericsson

Well I do have a claim with Royal mail now as the seller said its not her problem. She has asked 2 times now within 24 hours for feedback.

I have not left any yet

that's just bad manners and very cheeky. ignore her. I sold stuff which was posted and lost in post - was only ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15 worth, I could have said "not my problem" but refunded the bloke because I have standards. At no point did I ask for feedback as I left it to him to decide if and what to put. I expected nutural feedback but got positive with some nice comments - only after I left feedback for him.

Jules · 06-06-2006, 20:12

I wouldn't leave her feedback it is not on that she is pestering you to leave it and she should sort the post office out not you!

scrotnig · 06-06-2006, 20:23

Quote:

Originally Posted by Jules

I wouldn't leave her feedback it is not on that she is pestering you to leave it and she should sort the post office out not you!

I agree, there's better sellers than this on eBay.

I recently bought something from a private seller, when I mentioned in passing conversation by email that I had to order it that day to make sure it came in time for someone's birthday, the seller immediately said she'd pay for guaranteed delivery.

I said to her to tell me how much this cost her and I would forward the money by PayPal along with a bit extra for her trouble, but she refused to accept it and said it was all part of the service.