The Installation Disc.

Boaz · 15-09-2005, 20:17

Hi everybody

My dad had NTL broadband installed today which is great but he didn't realise that NTL do not set up the installation disc and he has to do this himself. Being that he does not have much pc knowledge I am prepared to try and install this for him tomorrow.

I have some pc knowledge but am still a novice myself so some advice would be much appreciated.

My question to you;
Is the installation instructions pretty straight forward and is there anything that you could tell me to help this set up go smoothly?

Thank you in advance!

Maria

marky · 15-09-2005, 20:21

Hi and welcome, there is full instructions on the cd, it will ask you if you wish to view it

and it is pretty easy

Boaz · 15-09-2005, 20:23

Oh right, thanks Marky for your reply.

15-09-2005, 20:23

Welcome to the best forum

As was said, the installation is so easy, relax, and give your dad a big welcome from everyone here

nffc · 15-09-2005, 20:55

Use ETHERNET if you can.

MetaWraith · 15-09-2005, 20:58

You might also be wise to read this the thread first
http://www.cableforum.co.uk/board/article.php?a=13
Its how to setup without the CD.

Boaz · 15-09-2005, 21:16

I've printed out the info from that link and hopefully that will help me out big time if I need it.

Thank you very much for your help and the welcome's.

Maria

17-09-2005, 09:34

Be sure to report back and tell us how it went Maria.

Good Luck

Boaz · 17-09-2005, 09:55

I started the installation process and it was going fine for a while but when I got to detecting network settings it would go no further at all. The advice on screen was to get in touch with ntl's technicians, which I did.

The ntl guy asked me a few questions and knew exactly what the problem was near enough straight away. The pc had belonged to my brother beforehand who was using dial up and this was interfering with the network settings, stopping us from finishing the installation.

Anyway the ntl guy talked me through each step to configure the correct settings and we were able to finish the installation, much to the relief of my dad (me too lol).

I give ntl 10/10 for their help in this case.

Thanks to everyone here for your help too.

Maria

marky · 17-09-2005, 09:58

glad it all went well, and a

for ntl tech support.

MovedGoalPosts · 17-09-2005, 11:48

Thread moved to ntl broadband discussion