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360 box frozen
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Old Today, 12:08   #1
Meng
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360 box frozen

Following the recent software "upgrade", my 360 is now stuck on the Welcome screen.

I've tried the usual suspects - switch off and on, cable check - but still nothing.

Any ideas/thoughts welcomed. Am I looking at a replacement box?
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Old Today, 14:06   #2
ozsat
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Re: 360 box frozen

Tried switching it off at the mains for at least 30 seconds?

Quote:
Originally Posted by Meng View Post
Following the recent software "upgrade", my 360 is now stuck on the Welcome screen.

I've tried the usual suspects - switch off and on, cable check - but still nothing.

Any ideas/thoughts welcomed. Am I looking at a replacement box?
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Old Today, 14:08   #3
Meng
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Re: 360 box frozen

Quote:
Originally Posted by ozsat View Post
Tried switching it off at the mains for at least 30 seconds?
Yes - at least 60 seconds.
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Old Today, 14:08   #4
Roy247
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Re: 360 box frozen

You could try turning off the 360 with the switch on the back of the box, then on the 360 box press and hold down both the power button and the + button at the same time.

Then turn on the box again whilst keeping hold of those buttons for a further 30 seconds.

The box should reboot, the power button will turn white and it should reset and boot up normally.

If that doesn't work you will need a new box.
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Old Today, 14:21   #5
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Re: 360 box frozen

Quote:
Originally Posted by Roy247 View Post
You could try turning off the 360 with the switch on the back of the box, then on the 360 box press and hold down both the power button and the + button at the same time.

Then turn on the box again whilst keeping hold of those buttons for a further 30 seconds.

The box should reboot, the power button will turn white and it should reset and boot up normally.

If that doesn't work you will need a new box.
What a faff and just when I was wavering
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