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Cant turn audio description off - tivo
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Old 20-06-2013, 20:23   #1
scorpionatthepc
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Cant turn audio description off - tivo

I press the info button then select audio description then press OK to turn it off but it doesn't turn off! Any ideas?

---------- Post added at 20:23 ---------- Previous post was at 20:21 ----------

Sorry I meant description. Ruddy spell checker.
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Old 20-06-2013, 20:24   #2
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re: Cant turn audio description off - tivo

Is it BBC 1 HD as I have the same problem. BBC1 is working OK and BBC1 HD is working OK on Freesat. I shall just go and see if my V+ is doing the same thing.
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Old 20-06-2013, 20:31   #3
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re: Cant turn audio description off - tivo

I'm also getting this. Started happening this evening. I'm in Cambridge.
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Old 20-06-2013, 20:33   #4
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re: Cant turn audio description off - tivo

Its also doing it on my V+ but the picture is also coming and going. I am rebooting the V+ to see if it gets better.

yes its stopped flashing but the audio description is still there
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Old 20-06-2013, 20:36   #5
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re: Cant turn audio description off - tivo

I've bounced my box but it's still doing it.
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Old 20-06-2013, 20:37   #6
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re: Cant turn audio description off - tivo

It's being investigated. Fault ref F002529799
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Old 20-06-2013, 20:39   #7
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re: Cant turn audio description off - tivo

I wonder what change control they have??
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Old 20-06-2013, 20:41   #8
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re: Cant turn audio description off - tivo

OK. As long as its not just me.
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Old 20-06-2013, 20:43   #9
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re: Cant turn audio description off - tivo

Well I suppose it does cover it

"There is a fault disruption.

You might find that the sound on your Virgin TV or TiVoŽ service is not working at the moment."

Fault reference: F002529799
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Old 20-06-2013, 22:13   #10
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re: Cant turn audio description off - tivo

My BBC1 HD started doing this as well. Earlier on (during the One Show) there was no sound at all.
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Old 20-06-2013, 22:55   #11
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re: Cant turn audio description off - tivo

Quote:
Originally Posted by ratcatcher View Post
I wonder what change control they have??
Lots. Planned changes don't happen in prime viewing time.

Quote:
Originally Posted by mentalis View Post
My BBC1 HD started doing this as well. Earlier on (during the One Show) there was no sound at all.
That was the actual fault. The audio description stream was switched in as a backup until the Dolby audio was restored.
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Old 21-06-2013, 15:39   #12
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re: Cant turn audio description off - tivo

Quote:
Originally Posted by mentalis View Post
My BBC1 HD started doing this as well. Earlier on (during the One Show) there was no sound at all.
Not a bad thing when Alex opens her mouth!
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Old 21-06-2013, 20:05   #13
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re: Cant turn audio description off - tivo

I thought I had done something wrong, it started last night , turning off AD doesn't do anything, happens in Eastenders mainly and the sound sometimes goes as well.
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Old 21-06-2013, 20:06   #14
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re: Cant turn audio description off - tivo

Got this problem now.
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Old 21-06-2013, 20:18   #15
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re: Cant turn audio description off - tivo

Still doing it can't turn it off.
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