Downgrading from 30mb to 10mb
17-10-2011, 21:00
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#1
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Inactive
Join Date: Oct 2008
Posts: 37
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Downgrading from 30mb to 10mb
I am paying £37 for 30mb broadband mainly because my son was using this for online gaming etc.
My son has left home and as I am only interested in surfing the net (I dont download anything) if I was to go back to the basic 10mb would I notice a difference in the average internet speed (ie opening pages etc) rather than downloading or online games.
I could do with not having to pay so much for the internet to be honest.
In addition does anyone have any idea of the price of the lowest speed package for an existing customer?
I also have the superhub...am I contracted to that thing? (it keeps crashing)
cheers
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17-10-2011, 21:09
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#2
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Inactive
Join Date: Mar 2005
Location: bolton
Age: 54
Services: non
wife took control
Posts: 5,425
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Re: Downgrading from 30mb to 10mb
I'm on 50 and want to go back to 10, the super? hub is rubbish and yup crashes all the time
As for your first question, 10 is far more than what you need and TBH more than is needed for gaming
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17-10-2011, 21:19
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#3
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Inactive
Join Date: Oct 2008
Posts: 37
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Re: Downgrading from 30mb to 10mb
Quote:
Originally Posted by marky
I'm on 50 and want to go back to 10, the super? hub is rubbish and yup crashes all the time
As for your first question, 10 is far more than what you need and TBH more than is needed for gaming
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cheers, have just rang customer services and have been told I would only save £5.99 a month. Have also been told I am contracted in with the broadband until next February.
I have been advised to call back tomorrow to speak with some other customer services.
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17-10-2011, 21:31
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#4
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Inactive
Join Date: Mar 2005
Location: bolton
Age: 54
Services: non
wife took control
Posts: 5,425
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Re: Downgrading from 30mb to 10mb
I'm sure I pay £35 for 50mbps ?
Then again they have loads of charges on top
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17-10-2011, 21:33
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#5
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Downgrading from 30mb to 10mb
Your not paying £37, re-read the bill including discounts
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17-10-2011, 21:39
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#6
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Permanently Banned
Join Date: Jul 2011
Location: Paisley
Services: Triple XL (30MB)
Sky Sports and Sky Movies, Sky Premium HD , 1TB TiVo , V HD
Posts: 1,946
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Re: Downgrading from 30mb to 10mb
You should be paying £28.50 for 30mb broadband without a phone line or £18.50 with a phone line
10mb broadband is £21 without a phone line or £13.50 with a phone line
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17-10-2011, 21:40
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#7
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Inactive
Join Date: Mar 2005
Location: bolton
Age: 54
Services: non
wife took control
Posts: 5,425
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Re: Downgrading from 30mb to 10mb
Quote:
Originally Posted by HD Boy
You should be paying £28.50 for 30mb broadband without a phone line or £18.50 with a phone line
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+ charges if its not DD
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17-10-2011, 22:25
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#8
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Inactive
Join Date: Oct 2008
Posts: 37
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Re: Downgrading from 30mb to 10mb
Quote:
Originally Posted by jb66
Your not paying £37, re-read the bill including discounts
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Can you translate ?? Its all Greek to me . How much is my broadband and what exactly does the discount apply to? Can you blame people for being confused?
Telephone Line Rental 25 May - 24 June £12.99
Talk International 25 May - 24 June £1.75
Talk Mobile 25 May - 24 June £1.75
Talk Unlimited 25 May - 24 June £8.00
Phone, Broadband XL & TV Saving 25 May - 24 June -£18.50
M+ (Starter) 25 May - 24 June £6.50
1 Additional V Box 25 May - 24 June £15.00
V+ HD Monthly Fee 25 May - 24 June £5.00
Add Set Box(es) Discount 25 May - 24 June -£8.50
Broadband XL(30) 25 May - 24 June £37.00
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17-10-2011, 23:01
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#9
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Inactive
Join Date: Mar 2005
Location: bolton
Age: 54
Services: non
wife took control
Posts: 5,425
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Re: Downgrading from 30mb to 10mb
I'll pass
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17-10-2011, 23:02
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#10
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Inactive
Join Date: Oct 2008
Posts: 37
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Re: Downgrading from 30mb to 10mb
Why dont they just say the internet is £18.50 instead of £37 without clarifying the £18.50 discount ?
so we have
Phone plus extras = £24.49
TV £6.50
V Boxes £11.50
Broadband £18.50
That sounds more reasonable but I still need to make cuts, freeview plus a basic internet and phone package from BT I think may be the route.
thanks chaps
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17-10-2011, 23:07
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#11
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Inactive
Join Date: Mar 2005
Location: bolton
Age: 54
Services: non
wife took control
Posts: 5,425
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Re: Downgrading from 30mb to 10mb
Its like a Tesco shopping list, they charge in full then take the savings off so you think you are saving money, I would prefer honest charges.
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18-10-2011, 08:02
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#12
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: Downgrading from 30mb to 10mb
Not about being honest, different packages get different discounts.
As for 10Mb, I don't believe we provision this any more.
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18-10-2011, 08:08
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#13
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Downgrading from 30mb to 10mb
I install 10meg all the time, you can get broadband with no tv or phone line for £21. Good if you have mobile contract
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18-10-2011, 09:27
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#14
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cf.mega poster
Join Date: May 2010
Services: Plusnet FTTC,
FoxSat HDR for TV,
Vonage VOIP.
Posts: 2,082
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Re: Downgrading from 30mb to 10mb
Quote:
Originally Posted by Nopanic
As for 10Mb, I don't believe we provision this any more.
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That'll be news for the ~ 90% of VM customers on 10Mbps and the website designers who offer it as an option on the VM website.
£21 for 10Mbps broadband is a good proposition as ADSL requires a BT phone line too so any saving would be quite small. If you need a landline it's only a little more but the call charges are high so if you actually use it to make many calls VOIP offers lower charges.
I pay £35 for 50Mbps with no phone and until recently when congestion srewed up my area considered that a good deal too.
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18-10-2011, 10:17
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#15
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: Downgrading from 30mb to 10mb
Quote:
Originally Posted by kwikbreaks
That'll be news for the ~ 90% of VM customers on 10Mbps and the website designers who offer it as an option on the VM website.
£21 for 10Mbps broadband is a good proposition as ADSL requires a BT phone line too so any saving would be quite small. If you need a landline it's only a little more but the call charges are high so if you actually use it to make many calls VOIP offers lower charges.
I pay £35 for 50Mbps with no phone and until recently when congestion srewed up my area considered that a good deal too.
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Why would the people on it care?
I thought 20 was the lowest ..I never see anyone on 10 these days ..
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