Thinking of moving from Vodafone PAYG but there maybe a snag.

**Maggy** · 10-10-2011, 19:52

I know I can get a good deal as a VM customer.However I don't want to lump it in with the account for my other VM services and I would rather pay it out of a different account.Would this be possible?

GrimUpNorth · 10-10-2011, 20:46

I have 2 mobile contracts and each has its own DD, so I have 3 VM DDs from my account each month. Both mobiles only been up and running since June this year so I doubt it would be a problem to do what you want.

Cheers
Grim

**Maggy** · 10-10-2011, 20:52

Quote:

Originally Posted by GrimUpNorth

I have 2 mobile contracts and each has its own DD, so I have 3 VM DDs from my account each month. Both mobiles only been up and running since June this year so I doubt it would be a problem to do what you want.

Cheers
Grim

As a VM existing member for TV,BB and landline I already have an account with my joint account and I can get a very special deal as a VM customer.What I want to know is can I still get those special offers but pay out of my own solo account?Or do I have to pay with the present account in the joint account.?

Stephen · 10-10-2011, 21:31

You can set it up with a different account to pay it as mobile still bills separately.

GrimUpNorth · 10-10-2011, 21:35

Quote:

Originally Posted by Maggy J

As a VM existing member for TV,BB and landline I already have an account with my joint account and I can get a very special deal as a VM customer.What I want to know is can I still get those special offers but pay out of my own solo account?Or do I have to pay with the present account in the joint account.?

When I took out my 'special VM customers only' contracts we agreed the deal, then set up the DD. I recon they would have accepted any bank account.

Mrs Grim has just reminded me that I called VM up to ask if I could pay all 3 on one DD and was told it isn't possible to combine mobile with your TV, phone & BB account.

Hope this helps.

Quote:

Originally Posted by Stephen

You can set it up with a different account to pay it as mobile still bills separately.

Why didn't I say it like that!!

Cheers
Grim

peter1963 · 18-10-2011, 15:32

Hi,

I have BB, TV and phone and wish to add a mobile to this account. On the VM web site under all bundles there is an option that seems to fit for Â£30.99 plus the dreaded Â£13-90 line rental. When I speak to sales they basicly say the mobile side they have no control over and pass me to mobile sales. They can sell me a phone but cant do anthing with the BB TV Phone side. If I go back to sales they can not talk about mobile, if I then phone retentions they cannot talk about mobile.
So is anybody on this bundle http://shop.virginmedia.com/bundles/...bl-mobile.html and if so do you pay only one bill and how did you get it because I only go round in circles.

**Maggy** · 18-10-2011, 19:09

Quote:

Originally Posted by peter1963

Hi,

I have BB, TV and phone and wish to add a mobile to this account. On the VM web site under all bundles there is an option that seems to fit for Â£30.99 plus the dreaded Â£13-90 line rental. When I speak to sales they basicly say the mobile side they have no control over and pass me to mobile sales. They can sell me a phone but cant do anthing with the BB TV Phone side. If I go back to sales they can not talk about mobile, if I then phone retentions they cannot talk about mobile.
So is anybody on this bundle http://shop.virginmedia.com/bundles/...bl-mobile.html and if so do you pay only one bill and how did you get it because I only go round in circles.

So your problem is the opposite of mine.You WANT to pay all out of the same account?Whereas I don't.

peter1963 · 19-10-2011, 09:43

Exactly,

I thought about setting up a new thead, but thought people reading this thread would be able to help me too. Have you spoke to VM sales ?
No one has yet come back on this tread to say they are on the bundle.

**Maggy** · 19-10-2011, 10:29

Quote:

Originally Posted by peter1963

Exactly,

I thought about setting up a new thead, but thought people reading this thread would be able to help me too. Have you spoke to VM sales ?
No one has yet come back on this tread to say they are on the bundle.

Well as I understand it they don't allow the mobile side to be on the same account.Why I don't know.

Stephen · 19-10-2011, 10:34

Quote:

Originally Posted by Maggy J

Well as I understand it they don't allow the mobile side to be on the same account.Why I don't know.

Mobile is on a different billing system currently. That is why it can't all be on the one bill just now. This will eventually change however.

**Maggy** · 19-10-2011, 12:50

Quote:

Originally Posted by Stephen

Mobile is on a different billing system currently. That is why it can't all be on the one bill just now. This will eventually change however.

Ah thanks Stephen..

peter1963 · 19-10-2011, 16:02

So they are advertising the following bundle but you cannot buy it ?
http://shop.virginmedia.com/bundles/...bl-mobile.html

Stephen · 19-10-2011, 16:15

Quote:

Originally Posted by peter1963

So they are advertising the following bundle but you cannot buy it ?
http://shop.virginmedia.com/bundles/...bl-mobile.html

No thats not what I was saying.

Yes you can get that bundle for that price but the TV, Broadband and Phone will be billed together and you would get a seperate bill for the Mobile as its on a different system.