my virgin media

krazy · 08-09-2011, 10:06

hi guys,

is there any way to reset my "my virgin media" page? i recently changed my password and when i log in it tells me i need to hit confirm on the email. this i tried to do but it says i already confirmed? yet when i try to log in the yellow message box still appears. like most people i use this facility every day to keep track of my account and havent been able to do so for over a week.

kwikbreaks · 08-09-2011, 11:02

I guess you could try the lost password link and then go from there - it might sort it out.

I'm intrigued about why you access it daily as I doubt I access mine more than a few times a year. What is so compelling about it? Am I missing something?

krazy · 08-09-2011, 11:13

yep. wife and her persistance on calling numbers that arent covered in vip 50 :-(