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Just thought that I would post this as I have not seen anything about it?
Quote:
To all customers
In light of the recent disturbances affecting some parts of the country, we are taking every possible step to ensure the integrity of our network and that customers' services remain unaffected.
Our incident and network management teams are on high alert and are monitoring around the clock to ensure we are ready to respond should our network or customers' services be affected.
Unfortunately, some customer installations or repair work in affected areas may be subject to delay or rescheduling however we're working closely with the authorities to ensure we minimise the impact to our customers, whilst ensuring the safety of our staff during this time.
To ensure the welfare of our staff some Virgin Media stores in affected areas may be closed during the disturbances. If any customers were intending to visit their local store for purchases or to make payments, please visit www.virginmedia.com instead.
Additionally, care centres in affected areas will be closing early to ensure our staff can get home safely. During this time calls will be routed to different care centres. We apologise in advance if this results in delays to answering some calls during busy times.
We will continue to monitor the situation as it progresses, and will continue to work hard to ensure that services continue to be delivered as usual.
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
Re: Virgin staff and the riots
I know the management has been taken calls up to late at night to give and receive regular updates updates so precautions for staff,buildings,network and customers can be best protected
I know Masque but there are a few on here who do not venture to the community forums, So I thought that i would post for the benefit of the ones that do not
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