Can't Access Loads of Websites!

speedymove · 14-05-2011, 14:18

Is anybody else having problems with their Virgin media Internet connection at the moment? Specifically there are a number of websites that I just cannot access. The browser just hangs until it times out. One of the websites is http://liverpoolfc.tv plus many others.

I have attached a tracert screenshot of me trying to connect to liverpoolfc.tv. I would appreciate any help with this issue that you can offer.. Thanks!

zekeisaszekedoes · 14-05-2011, 14:28

That's odd... doesn't work for me either. Also, I add http://ign.com (was looking up a strategy guide for Shadow Of The Colossus last few creatures) and http://open.salon.com (link Roger Ebert tweeted about writing).

Typically this would happen just as I get my VMNG300 installed (30Mb on overlay) and everything is running nice. There's always SOMETHING, isn't there?

Oh, as a side note, same lack of success with neighbours connection (10Mb on legacy). What's going on here?

speedymove · 14-05-2011, 14:30

Quote:

Originally Posted by zekeisaszekedoes

That's odd... doesn't work for me either. Also, I add http://ign.com (was looking up a strategy guide for Shadow Of The Colossus last few creatures) and http://open.salon.com (link Roger Ebert tweeted about writing).

Typically this would happen just as I get my VMNG300 installed (30Mb on overlay) and everything is running nice. There's always SOMETHING, isn't there?

Oh, as a side note, same lack of success with neighbours connection (10Mb on legacy). What's going on here?

Yeah, I can't access ign.com either.. I hope they can sort it soon!

Blue Alert · 14-05-2011, 14:32

Ditto. VirginMedia in Gloucester, can't access any of the sites linked to in the above post. I know all th esites are working because I can access them over my mobile phone network on my phone.

**Hugh** · 14-05-2011, 14:36

Both sides accessible from Leeds - hope you get it sorted soon.

Blue Alert · 14-05-2011, 14:44

I can't get to any IGN powered boards, it seem... like http://boards.theforce.net

_wtf_ · 14-05-2011, 15:16

VPN off can't

VPN on can

mogg · 14-05-2011, 15:47

soo, is this a virgin problem, or a firmware update thing thats gone wrong or something ?
does virgin know about it, are they doing anything about it ?
got same problems, though it mostly seems to be game/online game sites that are effected

PaulH225 · 14-05-2011, 15:55

Same here, can't access Intel's download centre (downloadcenter.intel.com) but can access www.intel.com.. Youtube's ok too.. Traceroute drops out at the same point as speedymove's..

EDIT: Just spoke to 50Mb support, they're not aware of anything but is going to check with the networks team..

DerekRothwell · 14-05-2011, 16:17

You should be thankful you can't access Redsh*teTV - no silverware games been on there for years now

BritAngie · 14-05-2011, 16:23

It's also affecting World of Warcraft users- we can't even launch the game to log on.

speedymove · 14-05-2011, 16:29

Quote:

Originally Posted by DerekRothwell

You should be thankful you can't access Redsh*teTV - no silverware games been on there for years now

wrong forum for that mate..

How long does it take these guys to sort out network problems like this normally?

PaulH225 · 14-05-2011, 17:55

Speedy, depends on what the problem is.. Could be a 5 min fix, could take a few hours.. If you're just browsing the web, some people have had success using the proxy server (webcache.virginmedia.com:8080) to access the sites they're having trouble with (see this post on VM's support forum). Seems to take a different route thus avoiding the problem router.

Paul

zekeisaszekedoes · 14-05-2011, 18:09

It's certainly not a DNS problem; sites resolve but won't ping or respond on port 80.

The proxy is a nice temp fix.

Bullstein · 14-05-2011, 18:25

All those sites quickly accessible from Glasgow

Hope you get I sorted bud