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Can't Access Loads of Websites!
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Old 14-05-2011, 15:18   #1
speedymove
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Can't Access Loads of Websites!

Is anybody else having problems with their Virgin media Internet connection at the moment? Specifically there are a number of websites that I just cannot access. The browser just hangs until it times out. One of the websites is http://liverpoolfc.tv plus many others.

I have attached a tracert screenshot of me trying to connect to liverpoolfc.tv. I would appreciate any help with this issue that you can offer.. Thanks!
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File Type: png tracert.png (38.5 KB, 25 views)
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Old 14-05-2011, 15:28   #2
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Re: Can't Access Loads of Websites!

That's odd... doesn't work for me either. Also, I add http://ign.com (was looking up a strategy guide for Shadow Of The Colossus last few creatures) and http://open.salon.com (link Roger Ebert tweeted about writing).

Typically this would happen just as I get my VMNG300 installed (30Mb on overlay) and everything is running nice. There's always SOMETHING, isn't there?

Oh, as a side note, same lack of success with neighbours connection (10Mb on legacy). What's going on here?
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Old 14-05-2011, 15:30   #3
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Re: Can't Access Loads of Websites!

Quote:
Originally Posted by zekeisaszekedoes View Post
That's odd... doesn't work for me either. Also, I add http://ign.com (was looking up a strategy guide for Shadow Of The Colossus last few creatures) and http://open.salon.com (link Roger Ebert tweeted about writing).

Typically this would happen just as I get my VMNG300 installed (30Mb on overlay) and everything is running nice. There's always SOMETHING, isn't there?

Oh, as a side note, same lack of success with neighbours connection (10Mb on legacy). What's going on here?
Yeah, I can't access ign.com either.. I hope they can sort it soon!
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Old 14-05-2011, 15:32   #4
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Re: Can't Access Loads of Websites!

Ditto. VirginMedia in Gloucester, can't access any of the sites linked to in the above post. I know all th esites are working because I can access them over my mobile phone network on my phone.
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Old 14-05-2011, 15:36   #5
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Re: Can't Access Loads of Websites!

Both sides accessible from Leeds - hope you get it sorted soon.
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Old 14-05-2011, 15:44   #6
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Re: Can't Access Loads of Websites!

I can't get to any IGN powered boards, it seem... like http://boards.theforce.net
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Old 14-05-2011, 16:16   #7
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Re: Can't Access Loads of Websites!

VPN off can't

VPN on can
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Old 14-05-2011, 16:47   #8
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Re: Can't Access Loads of Websites!

soo, is this a virgin problem, or a firmware update thing thats gone wrong or something ?
does virgin know about it, are they doing anything about it ?
got same problems, though it mostly seems to be game/online game sites that are effected
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Old 14-05-2011, 16:55   #9
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Re: Can't Access Loads of Websites!

Same here, can't access Intel's download centre (downloadcenter.intel.com) but can access www.intel.com.. Youtube's ok too.. Traceroute drops out at the same point as speedymove's..

EDIT: Just spoke to 50Mb support, they're not aware of anything but is going to check with the networks team..
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Old 14-05-2011, 17:17   #10
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Re: Can't Access Loads of Websites!

You should be thankful you can't access Redsh*teTV - no silverware games been on there for years now
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Old 14-05-2011, 17:23   #11
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Re: Can't Access Loads of Websites!

It's also affecting World of Warcraft users- we can't even launch the game to log on.
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Old 14-05-2011, 17:29   #12
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Re: Can't Access Loads of Websites!

Quote:
Originally Posted by DerekRothwell View Post
You should be thankful you can't access Redsh*teTV - no silverware games been on there for years now
wrong forum for that mate..

How long does it take these guys to sort out network problems like this normally?
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Old 14-05-2011, 18:55   #13
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Re: Can't Access Loads of Websites!

Speedy, depends on what the problem is.. Could be a 5 min fix, could take a few hours.. If you're just browsing the web, some people have had success using the proxy server (webcache.virginmedia.com:8080) to access the sites they're having trouble with (see this post on VM's support forum). Seems to take a different route thus avoiding the problem router.

Paul
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Old 14-05-2011, 19:09   #14
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Re: Can't Access Loads of Websites!

It's certainly not a DNS problem; sites resolve but won't ping or respond on port 80.

The proxy is a nice temp fix.
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Old 14-05-2011, 19:25   #15
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Re: Can't Access Loads of Websites!

All those sites quickly accessible from Glasgow

Hope you get I sorted bud
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