Hi all.
I've had the 10 meg L service for ages with no problems so I thought, maybe I'll be lucky and have no problems with the 30 meg one
Well, after receiving a superhub that had already been registered to someone else - and fighting with various help desks in India and the UK, the superhub was registered to my account and activated. Great I thought. Here we go.
Except that I was still on the L service, as proved by the downstream/upstream figures on the config page of the superhub. At least it's stable and running at max chat (9.96 down/0.98 up).
So off to the phone merrygoround again, and after a long talk with a nice indian chap I was transferred to the 30 meg XL service. Except I was getting anywhere from less than 1 meg to a stunning 3.5 meg download speed. Nothing I did with the firewall or Flood settings made any difference.
Back on the phone again
and after yet another marathon round with India, I was assured that the problem (which was admitted actually existed) had been cured. It was at this point that the XP SP3 desktop I was using fell over and wouldn't connect to my wireless network (I later found out this was my fault, DOH!) and I swapped over to a Win 7 laptop. I ran a test at Speedtest.net and got a stable 27 down/3 up result
. I thanked India and put the phone down.
I then sorted out my XP setup and went to speedtest.net and re-ran the test. 10 down/1.5 up WTF?
I re-ran the test with the same result. I went back to my Win 7 laptop and did the test from there. 28 down/ 3 up.
At this point I thought the XP machine must be at fault - so I dug out another laptop which also runs XP SP3 fully updated with latest hotfixes. Speedtest.net result 10 down/ 1 up.
Sorry for the long rambling post but what's going on guys?
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