11-04-2011, 22:31
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#1
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Inactive
Join Date: Apr 2007
Posts: 6
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Bb down belfast
Hi
Internet down all day. Modem syncing but constant flashing on ready light. Phoned support after few hours and was told fault in area and would be back in couple of hours. Ok I thought. Still no service. Just checked service status page and apparently no faults in my area.
So, who should I believe? Lovely phone woman or lovely user friendly service page?
Thanks
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11-04-2011, 22:34
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#2
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Bb down belfast
Neither. Post your modem stats from http://192.168.100.1 if you have the good ol' Ambit, or if you're on the Dud, http://192.168.1.1.
Remember, remove your MACs!
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11-04-2011, 22:45
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#3
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Inactive
Join Date: Apr 2007
Posts: 6
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Re: Bb down belfast
On the auld iPhone. Of to bed anyway. Will check in morning and post if needed. I dread calling them.
Thanks
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11-04-2011, 23:11
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#4
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Bb down belfast
Should be okay to call from 8am, UK call centres usually. Good luck.
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12-04-2011, 05:59
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#5
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Bb down belfast
Quote:
Originally Posted by Neo-Tech
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http://192.168.1.1 does not work on the Superhub but http://192.168.100.1 will and so does http://192.168.0.1
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12-04-2011, 06:58
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#6
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Bb down belfast
^Oops, too used to putting my own IP down!
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12-04-2011, 07:01
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#7
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Bb down belfast
Quote:
Originally Posted by Neo-Tech
^Oops, too used to putting my own IP down!
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I guessed that but you can use both that I have posted as they both work.  
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12-04-2011, 07:07
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#8
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Bb down belfast
Quote:
Originally Posted by Masque
I guessed that but you can use both that I have posted as they both work. |
Just realised too! Is it supposed to be like that?
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12-04-2011, 09:04
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#9
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,658
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Re: Bb down belfast
Quote:
Originally Posted by Neo-Tech
Just realised too! Is it supposed to be like that?
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Why not? It is 2 units in one box after all.
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12-04-2011, 17:01
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#10
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Bb down belfast
[img]Download Failed (1)[/img]
Double Facepalm for me. Never thought that.
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12-04-2011, 17:41
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#11
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Bb down belfast
We had a major outage in Belfast last night. It was restored in the early hours. Loss of power at the RHE (headend)
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