Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | guys who got vmng300 to replace superhub

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service
Reload this Page guys who got vmng300 to replace superhub
Register FAQ Community Calendar

guys who got vmng300 to replace superhub
Reply
Page 1 of 2 1 2
 
Thread Tools
Old 11-04-2011, 11:03   #1
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,040
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
guys who got vmng300 to replace superhub
What did you do to activate it?

I have it here now but I am having to wait a couple of days now to get it activated as noone around willing to do it.
Chrysalis is offline   Reply With Quote
Advertisement
Old 11-04-2011, 11:13   #2
pabscars
Inactive
 
Join Date: Oct 2008
Location: warrington
Age: 52
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
pabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze age
Re: guys who got vmng300 to replace superhub
Ring the CEO's office Chrys, I've got a VMNG300 which has been activated more times than I care to mention, whilst trying different packages etc.

All done via the above route

If your contact isn't in for a few days, try someone else
pabscars is offline   Reply With Quote
Old 11-04-2011, 13:08   #3
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,040
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: guys who got vmng300 to replace superhub
basically when I rang others in the office told the lady who answered the phone to forward me to tech support, I was then on hold for 20 minutes then she came back and said I was stuck in a queue would I like her to try again and thats when I said I will ring back in 2 days.

---------- Post added at 13:08 ---------- Previous post was at 12:59 ----------

the vmng300 has some kind of built in self activation page I noticed as well, if I tried to load a page in browser I got redirected to a self activation page but when I tried to use it, it failed.
Chrysalis is offline   Reply With Quote
Old 11-04-2011, 13:19   #4
Skie
a giant headend
 
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
Skie has reached the bronze age
Skie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze age
Re: guys who got vmng300 to replace superhub
Thats not built in, its part of VM's activation system. It's a walled garden for when your modem is connected but not on their system. It dosent always work as I saw when the superhub arrived and had to phone to get it enabled.
Skie is offline   Reply With Quote
Old 11-04-2011, 13:20   #5
pabscars
Inactive
 
Join Date: Oct 2008
Location: warrington
Age: 52
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
pabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze age
Re: guys who got vmng300 to replace superhub
Just ring back and ask again, no point in waiting 2 days as they might be just as busy, if no one is available ask them to ring you back. There pretty good like that in all fairness.

It helps if you ask for a specific person, who ever is dealing with your issues, but like I said if theyre not in ask to be put through to a colleague.

Or as a last resort you could try bangalore bob (I don't fancy your chances much), I'm guessing the self activation wont work as the modem's mac addy may be assigned to another account, or the fact that you already have a superhub assigned to your account and it wont allow 2 at the same time (in theory )
pabscars is offline   Reply With Quote
Old 11-04-2011, 13:21   #6
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,040
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: guys who got vmng300 to replace superhub
Ok thanks guys, will try again on wednesday at least I have the device here now tho.
Chrysalis is offline   Reply With Quote
Old 11-04-2011, 13:22   #7
Skie
a giant headend
 
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
Skie has reached the bronze age
Skie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze age
Re: guys who got vmng300 to replace superhub
Quote:
Originally Posted by pabscars View Post
you already have a superhub assigned to your account and it wont allow 2 at the same time (in theory )
In theory, but not in practice!
Skie is offline   Reply With Quote
Old 11-04-2011, 13:23   #8
pabscars
Inactive
 
Join Date: Oct 2008
Location: warrington
Age: 52
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
pabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze age
Re: guys who got vmng300 to replace superhub
Quote:
Originally Posted by Skie View Post
In theory, but not in practice!
I'm saying nowt
pabscars is offline   Reply With Quote
Old 11-04-2011, 13:23   #9
jb66
cf.mega poster
 
jb66's Avatar
 
Join Date: Aug 2009
Posts: 5,386
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
Re: guys who got vmng300 to replace superhub
If your getting the activation page and the tick remains solid then the modem has been hit, you need to call up quoting your mac address to get it released from the walled garden
jb66 is offline   Reply With Quote
Old 11-04-2011, 13:26   #10
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,040
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: guys who got vmng300 to replace superhub
I rang back again as you said, someone will ring me back in a bit. Will likely plug in the vmng300 ready so wont be online for a bit.
Chrysalis is offline   Reply With Quote
Old 11-04-2011, 13:29   #11
pabscars
Inactive
 
Join Date: Oct 2008
Location: warrington
Age: 52
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
pabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze age
Re: guys who got vmng300 to replace superhub
Quote:
Originally Posted by Chrysalis View Post
I rang back again as you said, someone will ring me back in a bit. Will likely plug in the vmng300 ready so wont be online for a bit.
Good call, saves fanxxxxxx/messing around trying to hold a phone whilst getting the spanners out

---------- Post added at 13:29 ---------- Previous post was at 13:29 ----------

You not got a splitter Chrys?
pabscars is offline   Reply With Quote
Old 11-04-2011, 13:38   #12
jb66
cf.mega poster
 
jb66's Avatar
 
Join Date: Aug 2009
Posts: 5,386
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
Re: guys who got vmng300 to replace superhub
the modem has to be plugged in and switched on with the tick solid to get it released from walled garden
jb66 is offline   Reply With Quote
Old 11-04-2011, 15:55   #13
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,040
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: guys who got vmng300 to replace superhub
http://www.cableforum.co.uk/board/35210354-post28.html

all my IE windows tho auto redirect to that activation page now :p, new IE windows dont tho just ones already open.
Chrysalis is offline   Reply With Quote
Old 11-04-2011, 15:59   #14
pabscars
Inactive
 
Join Date: Oct 2008
Location: warrington
Age: 52
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
pabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze age
Re: guys who got vmng300 to replace superhub
Nice
pabscars is offline   Reply With Quote
Old 11-04-2011, 16:14   #15
jb66
cf.mega poster
 
jb66's Avatar
 
Join Date: Aug 2009
Posts: 5,386
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
Re: guys who got vmng300 to replace superhub
When you reboot the pc it will sort it out
jb66 is offline   Reply With Quote
Reply
Page 1 of 2 1 2

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 03:54.

Contact Us - Service Status - Cable Forum - Archive - Privacy Statement - Terms of Service - Top

Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.

Copyright © 2024 Cable Forum Hosted On Hetzner Cloud