VM Business services

ccarmock · 16-06-2010, 21:47

Does anyone know when VM Business plan to launch a fixed IP address option on the 20 MB/s service?

I currently have the Fixed IP on the 10 Mb/s service. They told me that in the first quarter of 2010 they planned to release the Fixed IP service to the 20 Mb/s business tier.

So far nothing has changed, and they never seem to respond to emails in via the business support pages.

Chrysalis · 16-06-2010, 22:39

do business users share with residental on port capacity?

Ignitionnet · 16-06-2010, 22:41

Yes.

Kymmy · 17-06-2010, 08:35

There's a lot that VMB need to do (just look at Ignitionnet's sig in relation to residential upload speeds and you'll see that fixed IP and no STM (for 4 & 10Mb) are now the only bonuses for VMB users. When I joined over 2 years ago there was the advantages of free support lines (now available on Residential) and Better Upload (residential is just about to overtake us) as well as the afore mentioned No STM and Fixed IP.

It's getting to a point where VMB isn't worth the extra money

ccarmock · 17-06-2010, 20:31

I agree that the VM Business services are looking very dated now. Even offering a 4 Mb/s service (which they don't seem to be actively pushing though) means they are offering their slowest speeds to business users.

It is time the 50 Mb/s business service launched together with an enhanced 20 Mb/s - ie with fixed IP and improved upload speeds.

cybernetic_tiger · 17-06-2010, 20:47

There are some major technical changes being made to the Business Broadband Fixed IP product and although this may not be evident from the outside it's taking a lot of work behind the scenes.

There's also a lot of testing ready for the release of 50Mb with new types of CPE and Fixed IP availability. Should be a public statement soon.

Kymmy · 17-06-2010, 21:30

You'd expect them to drop 4Mb, move them all to 10Mb, move all the 10Mb to 20Mb and finally the 20Mb to 50Mb, and finally give everyone at least a 10:1 upload ratio. With that the business tariffs would still look inviting instead of currently looking like residentials poor cousin

ccarmock · 18-06-2010, 21:39

Thanks Cyber. Good to hear work is progressing on extending the Fixed IP services. Do you happen to know if there are any plans to offer increased upstream bandwidth on the business services?

weesteev · 22-06-2010, 13:43

Quote:

Originally Posted by Kymmy

You'd expect them to drop 4Mb, move them all to 10Mb, move all the 10Mb to 20Mb and finally the 20Mb to 50Mb, and finally give everyone at least a 10:1 upload ratio. With that the business tariffs would still look inviting instead of currently looking like residentials poor cousin

I would say that would be possible, apart from the last step.

Its unlikely that 20Mb would be migrated to 50Mb as that would also require a mass modem swap for 20Mb customers still using DOCSIS 1.1/2 gear. Its more likely that 4Mb would drop and 10Mb would become 20Mb and they have 1 tier of service. Its unlikely that business would operate a 50Mb service on the current residential modem but more likely offer a different combined hub in future (pure speculation).

I cant imagine theres a huge demand for such fast speeds on a business line for broadband when you really need reliability rather than massive downstream speed. If speed is your concern on a business line then its worthwhile getting a tailored datalink as Business can supply up to 1Gbps bandwidth (for crazy crazy money mind you!).

In the past it was worthwhile getting business for the advantages mentioned before, but compared to residential 50Mb, it doesnt seem like such a good deal anymore.

Kymmy · 22-06-2010, 13:55

Upload with a fixed IP is what I'm worried about, it's not as if they can't supply a better speed in the future as we're on the same system as residential and by Ignitionnets details they'll possibly soon get better uploads.

I just find it amazing that whilst residential has raced away business has stayed still with only one new speed tier introduced now well over 2 years ago and that being 20Mb, and with the lack of fixed IP's even that is limited

Chrysalis · 23-06-2010, 04:24

its not all that surprising, business's that want high upload speeds isp's like VM want them to buy expensive leased lines instead of a sub £50 connection.

ccarmock · 23-06-2010, 04:36

You coudl be right about the 50 Mb/s service, however when I spoek to business sales a few weeks ago they were fairly sure a 50 Mb/s business service would launch.

Kymmy · 23-06-2010, 08:38

Higher upload speeds were always one of the sales points of VMB, for the 384k/500k/768k residential uploads on 4m/10m/20m business had 500k/768k/1m. Which means my 10Mb upload speed is currently 768k

As for 50Mb on VMB I take that with a pinch of salt or a long time coming, especially when we were told that if I upgraded to 20Mb (two years ago) that fixed IP's were coming in a few weeks.. and they still are not here..

ccarmock · 06-07-2010, 21:37

I spoke to business sales today. The person I spoke to told me that they plan to launch a fixed IP address on the 20 Mb/s service 2nd week of October. This is when the 50 Mb/s business service will be launched he said.

I asked about upgraded upstream services for the business services, but he had no info on that. Does anyoen here know?

Kymmy · 07-07-2010, 09:00

LOL, so a good 30 months after they brought in the service they finally take a small step..