NTL 250 modem problem (All lights on)

[starbeats1]

Hi, My 20mb Internet was working fine until yesterday afternoon, then suddenly stopped. Modem seemed ok, so I did the usually unplug for a couple of minutes and plug back in.

Ever since then, all of the lights on the front have been permanently on (Green).

Left it off over night, still no change this morning, unplugged it again, left it a good hour, then back on again and same, all lights on permanently and they never change.

Is my modem Kaput! or is it something else ?

Any ideas ?

Ill phone tech later if I get chance, just wondered if anyone else has had this prob.

Thanks in advance.

[Peter_]

Sounds like it is dead so call in on 151 from a Virginmedia phone line or 0845 454 1111 from any other phone.

Did you also reboot your router and accidently swap leads.

[starbeats1]

Originally Posted by Masque

Sounds like it is dead so call in on 151 from a Virginmedia phone line or 0845 454 1111 from any other phone.

Did you also reboot your router and accidently swap leads.

LOL, wish it was that.

Thanks, ill phone in later.