Internet randomly stops working.
Hi everyone,
I could do with a little bit of help on my connection, since i've had my Virgin Media connection, it's been totally fine, no problems, full advertised speeds (50mb), it's been totally fine. To an extent all that remains, although lately i've noticed that the number of correctable and uncorrectable codewords have started to rise.
I'm finding that i have to restart the modem every 24 - 48 hours too, it just pretty much stops working. Although MSN, AIM etc work fine, i can't access ANY webpages untill i restart the modem. My router is fine too and is set up correctly, so i'm at a loss as to why this is happening.
I contacted Virgin about it, and they said i have fluctuating power levels, but they dont fluctuate very much to be honest, they vary from about 1.2 - 3.0. Virgin have said that this is due to a problem with a card in the green box near my house which will be sorted.... someday. Could this be affecting the codewords too? I seem to be getting a few T3 time outs too. Or is it more likely that i'll need to contact Virgin Media for a new Cable Modem?
I'll post my stats if needed, but i've just restarted the modem again, so all appears normal.
Thanks everyone, i hope someone can advise me here.
Paul
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