Mac Mail and NTL World Server

[Indiebeard]

Hi People,

Sorry, I know that I posted this question about two years ago! - still not managed to sort it!

Basically, I can receive emails via my Mac Mail but can't send them - everything looks fine in terms of Pop incoming and SMTP outgoing, however I still can't send emails and don't understand why.

I use virgin web mail to send and receive - however I really like the Mac Mail platform and would prefer to use if I can.

Any help is much appreciated.

Cheers

I've found in the past that Mail can remember and default back to the wrong SMTP settings for no good reason, retaining incorrect ones even after you've tried to change them.

Go in to Mail Preferences, and on the Accounts tab, find and click the Outgoing Mail Settings dropdown. At the bottom of the list, click on Edit Server List, then go through the list that pops up and delete all of them one at a time (make sure you have a handwritten note of the details for any you know are correct and wish to re-instate later).

Once you've got a clean slate, click Done, then go back to the drop-down and choose Add Server. Start adding the ones you need, taking care to get all the details correct for each one. Then select the NTLWorld SMTP server for your NTL mailbox. That should do it...

[Peter_]

Originally Posted by Indiebeard

Hi People,

Sorry, I know that I posted this question about two years ago! - still not managed to sort it!

Basically, I can receive emails via my Mac Mail but can't send them - everything looks fine in terms of Pop incoming and SMTP outgoing, however I still can't send emails and don't understand why.

I use virgin web mail to send and receive - however I really like the Mac Mail platform and would prefer to use if I can.

Any help is much appreciated.

Cheers

Here is a guide to setting up Mac Mail for the @ntlworld.com and a @blueyonder.co.uk email addresses.

http://www.virginmedia.com/help/emai...t-send-mac.php

Here is a guide to setting up Mac Mail for the @virginmedia.com email addresses.

http://www.virginmedia.com/help/emai...n-three-vm.php