New 50MB install

[Lukea]

I've just had 50MB installed and I haven't got 50MB yet using wireless N right next to the router and even connected over ethernet. Could someone have a look at my levels for me:

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 298750000 306750000 314750000 322750000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 9 10 11 12
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 6.16 6.21 6.08 6.28
RxMER
(dB) 37.94 38.26 38.26 38.61
Correctable
Codewords 317927 425541 604845 762838
Uncorrectable
Codewords 36813 51319 64508 75704

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 4 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 45.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 2 0 0 0
T4 Timeouts 0 0 0 0


Thanks in advance.

[Lukea]

Anyone help? Moldova? Broadbandings?

[Peter_]

Originally Posted by Lukea

Downstream Power Level
(dBmV) 6.16 6.21 6.08 6.28 A touch high for 50Mb but not excessively so.
RxMER
(dB) 37.94 38.26 38.26 38.61


Cable Modem Upstream

Power Level
(dBmV) 45.25 .

If you are having speed issues then call the 50Mb Support line on 0800 052 0431 after 0800 tomorrow.

[Lukea]

Thank you Moldova.

I will ring them tomorrow.