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10mb Line is going insane.
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Old 04-10-2009, 14:57   #1
The Jambo
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10mb Line is going insane.
Right, first of all, I've had the 10mb line for about 2 years now, for nearly all of those 2 years, speedtest.net has reported about 9.8mb/s download speed, and my download manager reported at least 9.5mb/s+.

However, now, the downloads never go faster than 8mb/s, and speedtest.net results vary from 1mb/s to 600mb/s. This is the same with most speed testing places I go to. While realworld speeds are between 6 and 8mbps.

Anyone have any ideas as to why?
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Old 04-10-2009, 15:00   #2
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Re: 10mb Line is going insane.
Can you post power levels for upstream and downstream

192.168.100.1 root / root
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Old 04-10-2009, 16:20   #3
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Re: 10mb Line is going insane.
Downstream Receive Power Level : 11.1 dBmV
Downstream SNR : 41.1 dB
Upstream transmit Power Level : 35.0 dBmV
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Old 04-10-2009, 20:22   #4
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Re: 10mb Line is going insane.
Downstream is too high. You need a tech to fix it.
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Old 04-10-2009, 20:42   #5
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Re: 10mb Line is going insane.
Im having similar difficulties with mine and was going to call virgin to get a engineer out:

Downstream Receive Power Level - 5.8 dBmV
Downstream SNR : 40.9 dB
Upstream transmit Power Level : 44.5 dBmV

Anyone any ideas?
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Old 04-10-2009, 20:45   #6
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Re: 10mb Line is going insane.
Downstream power level's too low. Again the tech is required.
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Old 04-10-2009, 21:08   #7
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Re: 10mb Line is going insane.
What sort of level should it be?

Cheers for the quick reply
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Old 04-10-2009, 21:10   #8
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Re: 10mb Line is going insane.
mines slowed down aswell

---------- Post added at 21:10 ---------- Previous post was at 21:10 ----------

i think everyones got the problem
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Old 04-10-2009, 21:11   #9
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Re: 10mb Line is going insane.
+/- 5dBmV is the "reliable operating range" but closest to 0 is best and most stable, and some areas are more sensitive to this than others.
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Old 04-10-2009, 21:17   #10
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Re: 10mb Line is going insane.
Mines been slow now for weeks speeds vary from 0.5m to 2.5ish

Ill just call em up and see what they say
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Old 04-10-2009, 21:30   #11
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Re: 10mb Line is going insane.
thats the way 2 go
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Old 05-10-2009, 01:22   #12
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Re: 10mb Line is going insane.
Thanks everyone for clearing this up. Quick question though, When calling virgin media, how do I go about getting an engineer out without jumping through the normal hoops?

I tried calling before for a similar problem, but the typical "Reset the router" and such took so long. Is a way anyone recommends to skip the hassle? or at least move to a level 2 engie?
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Old 05-10-2009, 09:20   #13
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Re: 10mb Line is going insane.
Quote:
Originally Posted by AbyssUnderground View Post
+/- 5dBmV is the "reliable operating range" but closest to 0 is best and most stable, and some areas are more sensitive to this than others.
Hmm +/-8dBmV is very comfortable, and modems can work to +/-15dBmV, both conditional on SNR which in semps' case is very good.
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Old 05-10-2009, 09:40   #14
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Re: 10mb Line is going insane.
Managed to try another speed test this morning, and straight up to 9.8m

Anything I can do about this?
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