NTL Home 100 Modem

[jabtas]

Could someone tell me the max speed of this modem, we just recently upgraded to the 20meg service and even with the modem hardwired to the computer I am seeing nowhere near 20 D/L

The max I have seen is around 11-12, plus I have to keep rebooting the modem, or else it dropps down to 2 (at least once a week)

BTW - I am STILL waiting for a new modem from VM, almost 3 weeks after the upgrade and V-Box install

[Zhadnost]

The max speed of the one I had was around 2Mbit. (seriously). If you ask the same question on the newsgroup virginmedia.support.broadband.cable, they will probably send you a replacement.

[Peter_]

Originally Posted by jabtas

Could someone tell me the max speed of this modem, we just recently upgraded to the 20meg service and even with the modem hardwired to the computer I am seeing nowhere near 20 D/L

The max I have seen is around 11-12, plus I have to keep rebooting the modem, or else it dropps down to 2 (at least once a week)

BTW - I am STILL waiting for a new modem from VM, almost 3 weeks after the upgrade and V-Box install

Call in now and they will send out another modem which should arrive by midweek.

Call in on 151 from a Virgin phone or 0845 454 1111 from any other phoneline.

[jabtas]

I have already called twice, and the engineer that did the set top box install also called it in (or so he claims)

[Zhadnost]

Honestly, with queries like this you are almost guaranteed to get a better response from the newsgroups.

Sadly not all the TS reps are as professional as the gentleman above.